- Dublin
- Finance
- Temporary (Fixed Term)
Description
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
As a Revenue Operations Specialist at Pinterest, you’ll play a critical role in enabling our sales teams and partners to thrive. You will ensure precise and efficient processing of orders, facilitate seamless operations between Pinterest and our vendor partners, and be a go-to expert for resolving complex escalations and driving operational innovation. You’ll support both direct and vendor teams, drive process improvements, lead training initiatives, and play a key role in implementing new workflow enhancements.
What you’ll do:
- Process and manage incoming orders, coordinating seamlessly between the sales team, vendor partners, and our revenue department to ensure accuracy and timely processing.
- Process and manage an order management queue in salesforce to answer order processing queries and escalations from the sales team.
- Develop in-depth knowledge of our processes, providing daily guidance and training sessions to sellers in partnership with Sales Enablement to ensure best practices.
- Assist in maintaining playbooks and training documentation.
- Assist in testing operational improvements and system automations within Salesforce, enhancing efficiency and productivity for Sales and Revenue teams.
- Build proactive, collaborative relationships with internal stakeholders (Sales, Sales Enablement, Sales Strategy & Operations, Revenue, IT) and act as the operational voice for feedback and process evolution.
What we’re looking for:
- 3+ years in revenue operations, order management, sales support, or similar roles, ideally with exposure to advertising or SaaS business models.
- Experience handling escalated operational issues, ideally in a high-volume order management or billing environment.
- Experience in testing operational enhancements - working alongside systems engineers, and other team members to deliver results on schedule
- Bachelor’s degree in Business, Finance, a related field or equivalent experience
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the Dublin office.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
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Our Commitment to Inclusion: