We are currently recruiting for a Sales Executive at The Athlone Springs Hotel.
The Role :Responsible for managing reservations efficiently, providing excellent customer service, and ensuring a smooth booking experience
The Ideal Person:The ideal Reservations Executive is self-motivated, organised, and able to prioritise tasks effectively. They possess excellent customer service skills and a good understanding of the hospitality industry. Familiarity with Hotsoft is a plus.
Responsibilities
- Manage telephone and email enquiries
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
- Produce quotations and written confirmation to all clients
- To ensure that all business leads and opportunities are followed up in a timely manner including enquiries and provisional bookings.
- Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
- To deal with all clients in a professional and friendly manner
- Use of onsite computer systems including Hotsoft
- Liaise regularly with relevant managers in relation to reservations
The Hotel: Situated in Co. Westmeath, a region renowned for its significant commercial and marketing hubs, The Só Hotel Group bought The Athlone Springs Hotel in 2019, having first opened its doors in 2007. It offers an ideal setting for an enjoyable holiday or a peaceful getaway. With our welcoming team, 68 contemporary bedrooms featuring Smart TVs with Netflix, cutting-edge leisure facilities including a swimming pool and restaurant, and a convenient location just a short five-minute drive from the vibrant Athlone Town,
One of Six properties within the Só Hotel Group. Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people!
Experience
- Previous hotel experience
- Experience of hotel PMS Systems with Hotsoft an advantage
- Be able to maximise revenue by converting enquiries, recognising business prospects and upselling
- Excellent communication skills both written and verbal
- Good time management skills
- Be able to work in a high-pressured environment whilst maintaining a positive attitude
- A highly organised person with the ability to prioritise and multitask
Benefits
The Só Hotel Group is an awarding company to work for. We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike.
In return, we offer an exciting, vibrant, positive and rewarding working environment. Some benefits employees of Só Hotels enjoy are as follows:
- The provision of ongoing training and development opportunities
- Employee Recognition Awards
- Free car parking
- Career enhancement/progression opportunities
- Group Employee Discount Scheme
- Free Meals on duty
- Complimentary use of The Leisure Club
- Complimentary Coffee
- Bike to work scheme
- Healthcare scheme
- Employee Assistance Program
Job Types: Full-time, Permanent
Work Location: In person