About MSS
MSS is a leading supplier of mechanical &electrical support systems in Ireland. As we continue to expand, we're focused on driving operational excellence through innovation, efficiency, and high performance.
Job Purpose
The Sales Manager leads and drives the sales function to achieve business growth, revenue targets, and market expansion. This role involves developing and implementing sales strategies, managing customer relationships, and supporting the sales team to deliver excellent service. The Sales Manager acts as the key link between customers, internal departments, and the leadership team to ensure sales objectives are met and exceeded.
Key Responsibilities
Sales Leadership & Strategy
- Develop, implement, and monitor sales strategies aligned with company goals.
- Identify new business opportunities, markets, and potential clients to expand the customer base.
- Set clear sales targets and track performance to ensure consistent growth.
- Collaborate with senior management to develop pricing strategies, promotional campaigns, and go-to-market plans.
Team Management & Development
- Lead, motivate, and support the sales team to achieve individual and team KPIs.
- Provide training, coaching, and performance feedback to team members.
- Foster a high-performance culture focused on customer service and results.
Customer Relationship Management
- Build and maintain strong, long-term relationships with key clients and strategic partners.
- Oversee the resolution of customer queries, escalations, or complex issues.
- Conduct regular client meetings to review needs, provide updates, and identify opportunities for further collaboration.
Sales Operations & Reporting
- Oversee accurate order processing, quotations, and proposals.
- Track sales data, analyse performance trends, and prepare detailed reports for management.
- Ensure CRM systems are up-to-date and all sales activities are recorded accurately.
- Liaise with logistics, finance, and operations to ensure smooth order fulfilment and service delivery.
Required Skills and Competencies
- Strong leadership and people management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proven ability to build lasting customer relationships and drive business growth.
- Strategic thinker with strong problem-solving skills.
- Proficient in Microsoft Office and CRM systems.
- Results-driven mindset with strong analytical and reporting capabilities.
Qualifications & Experience
- Minimum 5 years of sales experience, including at least 2 years in a managerial or leadership role.
- Proven track record of achieving and exceeding sales targets.
- Experience in building services, engineering, or a related technical sector is advantageous.
- Relevant qualification in business, sales, or a technical discipline is preferred.
Equal Opportunities
MSS is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace in accordance with Irish employment law. We welcome applications from all qualified candidates regardless of age, gender, marital status, family status, sexual orientation, religion, disability, race, or membership of the Traveller community.
If you require any reasonable accommodations during the recruitment process due to a disability or health condition, please let us know and we will do our best to support your needs.
Job Type: Full-time
Benefits:
- Bike to work scheme
- On-site parking
- Work from home
Work Location: Hybrid remote in Dublin 24, CO. Dublin