Sales Program Manager/Senior Analyst

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for high-energy, driven people who are passionate about helping sales teams succeed. Salesforce’s Sales Programs team is focused on executive-level alignment to provide insights on how to successfully and efficiently create quality pipe gen. Every sales play/program we implement has a measurable impact.

You will work directly with executive sales leaders, sales teams, and front-line sales managers to understand their pipe generation and pipe progression needs, collaborate with a diverse cross-functional group of Salesforce teams across sales, marketing, enablement, strategy, and others to develop and implement a sales program to meet those needs, then measure the results and adapt the sales programs as necessary. You will work closely with your Sales Programs team members to develop and execute a single sales programs strategy to meet the collective needs of the business you support.

The following skills will help ensure your success in the role:

Cross-Functional Relationship Management

• Builds trusted partnerships and works cross-functionally to share information and resources, problem-solving, and produce better outcomes
• Work with sales stakeholders to align on high-level business priorities for the quarter and year
• Build and deliver presentations to management, C-Level Executives, and sales executives
  

Data Analytics

• Analyse sales performance and health of the business to create programs addressing pipeline and productivity gaps and standardize processes
• Leverage reports and data to gain quantitative insights into a business challenge
  

Program Design & Delivery

• Synthesise data and create programs to address gaps in the business, bringing in cross-functional teams as needed
• Develops creative net new approaches or processes to solve new or emerging problems
• Delivers compelling & impactful programs to large & diverse audiences of sellers; comfortable presenting to large groups
  

Operational Implementation

• Structured project management skills with the ability to engage in the right actions and cross-functional teams to drive successful goal attainment and consistently produce strong results despite day-to-day challenges
• Operationalize the program from start to finish, which includes managing the execution across multiple cross-functional teams, delivery, follow-up, and managing-up engagement metrics post-program launch
• Change management based on program performance and Key Performance Indicators
  

Win as a Team

• Establishes a spirit of teamwork and leads by example
• Asks questions and seeks out input from others to develop the best solutions and ideas
• Fosters a culture of interdependence, encouragement, teamwork, collaboration, and communication
  

Minimum Requirements

• 7+ years of experience in management consulting, executive communications, storytelling, or strategic messaging.
• Strong communication and interpersonal skills, with the ability to influence and collaborate at all levels.
• Proven ability to create compelling executive narratives and messaging.
• Experience working with C-level executives and senior stakeholders.
• Expertise in presentation design and visual storytelling, including PowerPoint and Google Slides.
• Strong understanding of corporate strategy, business insights, and executive communications.
• Experience leading cross-functional projects and driving alignment across teams.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Self-starter who thrives in a dynamic and evolving setting.
• Bachelor's degree or equivalent experience required; MBA preferred. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
  

Preferred Qualifications

• Knowledge of customer success, customer support, and industry trends; Salesforce certifications are a plus.
• Familiarity with Salesforce, CRM, or digital transformation trends.
• Familiarity with data and analytics to support data-driven decision-making.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.