Malones Toyota Drogheda is a vibrant and modern Toyota dealership located in Drogheda. Due to our continuous growth, we are seeking a Service Advisor to join our dynamic team. Every day with us brings new challenges and opportunities for growth!
Job Description:
As a Service Advisor at Malones Toyota Drogheda, you will play a crucial role in ensuring the satisfaction of our customers ,as the first point of contact for workshop customers. You'll work in a fast-paced environment where no two days are the same. We pride ourselves on maintaining high brand standards, and we require all our team members to present themselves well and take pride in the appearance of our showroom.
Role Responsibilities:
- Welcome customers to the Service department and ensure their satisfaction throughout their visit.
- Handle aftersales enquiries both in person and over the phone.
- Coordinate bookings for retail and internal work efficiently.
- Promote and sell products and services to existing and prospective customers.
- Follow up with customers to provide updates on the status of their vehicles.
- Ensure all requested work is completed and charged accurately.
The Ideal Candidate:
Skills and Competencies:
- Ability to work both independently and as part of a team.
- Results-oriented mindset with an interest in working in a fast-paced environment.
- Attention to detail is essential to consistently deliver high-quality service.
- Continuous improvement mindset to enhance customer satisfaction.
- Valid driver's license is required.
- Flexibility to adapt to changing needs.
- Strong problem-solving skills to resolve customer queries empathetically.
- Ability to build strong relationships across departments.
- Experience with Autoview is desirable but not essential.
- A technical background would be advantageous.
Benefits:
- Competitive salary based on experience.
- Full-time, permanent position with opportunities for growth and development.
- Dynamic and supportive team environment.
- Opportunity to work with a reputable brand in the automotive industry.
How to Apply:
If you have a passion for delivering exceptional customer service and are ready to take on a new challenge, we want to hear from you! Please submit your CV and a cover letter highlighting your relevant experience and why you would be a great fit for our team at Malones Toyota Drogheda. Contact us at
Skills:
Communication Teamwork
Job Type: Full-time
Pay: €25,400.00-€34,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Bike to work scheme
- Flexitime
- On-site parking
Schedule:
- Monday to Friday
Licence/Certification:
- drivers license (required)
Work authorisation:
- Ireland (required)
Location:
- CO. Louth, CO. Louth (preferred)
Work Location: In person
Application deadline: 16/06/2025
Expected start date: 22/06/2025