Veterinary Receptionist
Anicare Vets, Glasnevin Hospital, Dublin
Discipline: Non-clinical Support
Full Time
€13.50 per hour
Veterinary Receptionist
The Role:
We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team. This is a client-facing role that requires exceptional communication and multitasking skills. You’ll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice.
- Salary €13.50 per hour
- Contract Type: Full-time (40hours / 5 days per week)
- Working Hours: Monday to Friday 8am-5pm or 10am-7pm
- Weekends: 1 in 3 weekends
- Start Date: August 2025
Key Responsibilities:
- Greeting clients and managing appointments using our tailored booking system (Merlin)
- Answering phone calls and responding to client queries professionally and efficiently
- Handling payments, processing transactions, and managing end-of-day cash procedures
- Managing stock levels and assisting with deliveries, including light lifting
- Maintaining cleanliness and high standards throughout the practice
- Supporting the wider team with general administrative duties
- Building product knowledge to assist clients with queries
Applicant Requirements:
We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting. The successful applicant must have:
- Previous receptionist or front-of-house experience in a customer service environment
- Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry
- Experience with cash handling and confident discussing payments with clients
- Excellent communication and interpersonal skills
- High standards of cleanliness and organisation
- Team-oriented and willing to support others as needed
- Passion for animal welfare
Why Work For Us?
Anicare is a progressive small animal general practice group with a busy, dedicated client base. We pride ourselves on our welcoming team who are committed to top quality patient and client care.
You’ll be joining a workplace where teamwork, respect, and kindness are part of daily life. It’s a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of a genuinely caring veterinary team. No two days are ever quite the same, and your contribution will make a real difference to the smooth running of the clinic—and to the experience of every pet and owner who visits us.
What We Offer (Benefits subject to pro-rata where applicable)
We offer a competitive salary along with great benefits, including:
- Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
- Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
- Career Development: Career Progression, Leadership Academy, Annual Pay Reviews
- Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
Join Our Team
If you're passionate about animal welfare and enjoy helping both pets and their owners, we’d love to welcome you to the team.
Closing date for applications is 03/08/2025
Anicare Vets, Glasnevin Hospital
183 Botanic Rd, Glasnevin, Dublin, Dublin 9, Ireland
Animals treated
Dogs, cats & small pets
Rabbit Friendly
Chicken Friendly