Administrator - Mental health

Nua Healthcare Services (Nua) is Ireland’s leading private residential care provider for persons with intellectual disabilities and mental health issues. Established in 2004, Nua offers Residential, Supported Living, Day, and Community Outreach Services to Children and Adults with a range of complex Intellectual Disability and Mental Health support requirements.

At Nua, we are proud to offer high standards of service and care, and we are also proud of our facilities, which combine modern living with beautiful outdoor environments.

Nua is committed to promoting and maintaining a workplace environment that celebrates diversity & inclusion. We pride ourselves on being a workplace that respects and values every team member.

Nua is culturally aware and is committed to equality. We recognise the existence of, and object to, discrimination in all its forms. We lead by example and take responsibility for creating a better workplace for everyone. We encourage our team members to pursue their careers with us in the knowledge that, regardless of age, gender, sexual orientation, civil status, religion, disability, or ethnicity, each team member is equal and entitled to the same opportunities and benefits as their peer, so their hard work and personal commitment ultimately leads them to better their lives and the lives of their families.

All employees are required to know and to live our mission, vision and values

We are seeking applications for the role of a Administrator. The role will involve completing administrational duties in Nua’s Mental Health Services and would typically suit candidates with a keen interest in administration, attention to detail and organisation skills.

This is an excellent role for an Administrator to begin a career within a mental health setting as full training will be provided to the successful candidate.

This will include the following on a day-to-day basis:

• Live our Mission, Vision and Values.
• Providing administration support to Director of Nursing extending to entire department as directed.
• Coordinate Clinical appointments to support both Patients/Residents and Clinicians.
• Create and maintain Central file of all enquiries/new admissions/referrals to support MHA Administrator.
• Create and maintain all SLA’s as directed
• Coordinate Brag System to ensure quality checks are completed
• Maintain up-to-date records retained in IT systems
• Dealing with correspondence, email, calls, reporting as required
• Complex diary management as required
• Coordinating clinical meetings inclusive of both agenda and meeting minutes.
• Maintain and update accurate records of all incidents pertaining to patients across the business and ensure all registers are up to date

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder will be required to perform other duties as appropriate to the post

Knowledge:

• Knowledge of social care or a health-related sector an advantage

Experience:

• 1 Years' previous experience in a similar role

Skills:

• Excellent communication skills.

• Proficient in written communication skills such as report writing.

• Highly organised with a strong attention to detail.

• Excellent interpersonal skills.

• Administrative experience.

• Proficient in IT Skills: MS Office

Benefits

• Company Pension

• Continuous Professional Development

• Fantastic development & career opportunities

• Life Assurance/Death-in-Service

• Paid Maternity/Paternity Leave

• Education Assistance

• Employee Assistance Programme (EAP)

• Working hours over a 7-day roster involving shift work

• Bike to work Scheme.

• Refer/Retain a friend bonus.

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