Sustainability that means business
Who we are:
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do:
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
About the Role
The Business Analyst will play a pivotal role in understanding and analyzing the needs of the business, bridging the gap between stakeholders and IT. This position involves gathering, documenting, and analyzing business requirements to identify solutions that improve processes, enhance customer experiences, and drive business performance. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a solid understanding of business operations.
Key Responsibilities:
- Requirements Gathering:
Ø Collaborate with stakeholders across various departments to gather, define, and document business requirements through interviews, workshops, and surveys.
Ø Analyze and clarify requirements to ensure a clear understanding among all parties involved.
Business Process Analysis:
Ø Evaluate existing business processes and workflows to identify areas for improvement, optimization, and automation.
Ø Develop process maps and documentation to illustrate current and proposed workflows.
Data Analysis and Reporting:
Ø Utilize data analysis techniques to interpret trends, patterns, and insights to support decision-making processes.
Ø Create and maintain reports, dashboards, and data visualizations to communicate findings to stakeholders.
Solution Design and Validation:
Ø Work closely with IT and development teams to translate business requirements into technical specifications, ensuring alignment with project goals.
Ø Participate in the testing and validation of solutions, ensuring that they meet business needs and expectations.
Stakeholder Engagement:
Ø Serve as a point of contact for stakeholders during project lifecycles, providing updates and gathering feedback.
Ø Facilitate meetings and workshops to present findings, discuss solutions, and drive consensus.
Change Management Support:
Ø Assist in change management efforts by providing relevant insights and support during the implementation of new processes and systems.
Ø Collaborate with the Organizational Change Manager to ensure smooth transitions and user adoption of new solutions.
Documentation and Knowledge Management:
Ø Maintain comprehensive documentation of business requirements, process maps, and project outcomes.
Ø Develop training materials and user guides to support the rollout of new systems and processes.
Qualifications:
- Education:
Ø Bachelor’s degree in Business Administration, Information Technology, or a related field; advanced degrees or relevant certifications (e.g., IIBA, PMI-PBA) are a plus.
Experience:
Ø Minimum of 5 years of experience in business analysis, requirements gathering, and process improvement within a corporate environment.
Ø Proven track record of successfully delivering projects that align with business objectives.
Skills and Competencies:
Ø Strong analytical and problem-solving skills, with a keen attention to detail and an ability to think critically.
Ø Excellent communication skills, both written and verbal, with the ability to convey complex information to various audiences.
Ø Proficiency in business analysis tools and techniques (e.g., UML, BPMN, use cases).
Ø Familiarity with data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and database concepts (e.g., SQL).
Ø Experience with project management methodologies (Agile, Waterfall) is an advantage.
Ø Strong interpersonal skills, capable of building relationships and managing stakeholder expectations.
Personal Attributes:
Ø Self-motivated and proactive, with a strong commitment to delivering quality results.
Ø Adaptable and flexible, able to thrive in fast-paced and evolving environments.
Ø Collaborative team player with a positive attitude and a focus on achieving shared goals.
Ø Passionate about continuous improvement and innovation within business processes.
