Business Support Specialist

Job Description

A fantastic opportunity has arisen for a Business Support Specialist who will support the Biologics Innovation Analytical R&D team at our Facility in Dunboyne. 

The role will be located at our state of the art, single use, multi-product facility in Dunboyne Biologics Innovation Xceleration (BioNX) facility. By integrating leading-edge technology with a dynamic, activity-based workspace, the facility will support seamless connection and collaboration within and across teams and functions. BioNX, will provide Biologics Drug Substance manufacturing for Clinical Supply, Registration & Commercial Launch.

The Business Support role will work closely with AR&D and other functions directly supporting the day-to-day operations. The Business Support role will also have close collaborations with the other Business Support Specialists within Dunboyne.

This is an ideal position for a Business Support Specialist who works well under pressure, is a self-starter, is passionate about delivering strategic value and wants to work in a dynamic, fast-moving, collaborative environment.

Bring energy, knowledge, innovation to carry out the following:

• Visitor & New Hire Co-ordination: Point of contact among Senior Management, Site Leadership Team and other external partners to organise and coordinate site visits & large events/townhalls: support agenda planning, meeting logistics, safety PPE, security, catering, transfers etc in support of various forums. Receive external visitors and ensure they are properly escorted at all times. Co-ordinate external training (offsite), internal training with vendors (onsite). Perform supporting activities for new hire onboarding in partnership with hiring manager(s).
• Manage executive’s calendar and conserve executive’s time by using discretion in setting up and accepting appointments; gather pre-reads and background information when appropriate.
• Partner with the leadership team to establish Standard Calendar Meetings for AR&D.
• Gather and organize meeting materials in advance.
• Reserve conference rooms and coordinate with appropriate departments for room-setups, audio-visual needs, security, catering, etc.
• Assist in agenda creation and provide meeting minutes where requested.
• Handle and route critical communications from key external and internal stakeholders.
• Identify & Implement key management tools/systems to ensure seamless flow of information between AR&D in BioNX, harmonise and support business administrators within the Analytical GMP organisation. 
• Primary content owner/co-ordinator of relevant departmental SharePoint, which is a go to reference for all staff, inc org charts, useful information to support onboarding and stakeholders’ communications.
• Help generate Internal communications and supporting mechanisms such as email distribution lists.
• Equipment ownership responsibilities as needed e.g. impairment
• Key Metrics management: using platforms such as Visual Factory, Power BI, Digital, Analytics
• Schedule and coordinate complex domestic and international travel; create detailed itineraries and adjust in real time as necessary.
• Manage expense reporting and purchasing. Assist with providing approval for resources, accounts, travel, invoices and escalate to management as needed.

What skills you will need:

In order to excel in this role, you will more than likely have:

• Degree level qualification or appropriate comparable qualification, plus 3-5  year relevant Business Support experience in pharma, biotech or another regulated industry
• Ability to work under pressure with little or no supervision to handle multiple tasks, as well as demonstrate accuracy and attention to detail.
• Ability to handle sensitive data with discretion and confidentiality.
• Organize, prioritize and coordinate multiple work activities with demonstrated ability to meet deadlines.
• Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization.
• Forward-thinker, who actively seeks opportunities and proposes solutions.
• Proficiency in using Digital Platforms (Power Project, enterprise digital systems) and MS Office Suite (Outlook, Word, Excel, PowerPoint, OneNote)

We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world's most challenging healthcare needs.

As an equal opportunity employer, we are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. Please don't hesitate to contact the Talent Acquisition Advisor assigned to this role should you need any support during our recruitment process.

We are committed to flexible working where possible, and this is why our Company has introduced a new hybrid working model for office-based colleagues around the world.

Please feel free to speak to us about what flexibility means to you during your application.

So, if you are ready to:

Invent solutions to meet unmet healthcare needs, please apply today.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

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Flexible Work Arrangements:

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