Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.
We are looking for a Full Time Cafe Team Lead include opening and/or closing duties of the Avoca Sugartree cafe and/or, store assisting with day-to-day running of the department, and supporting the management team in a variety of different ways. Experience required. 5 days over 7.
The Sugartree Team Lead's responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities. The ideal candidate should have experience within the hospitality or food industry and have a proven track record of seeking responsibility.
Responsibilities
- Opening and/or Closing of your Department as outlined by your manager
- Cash Handling
- Cash Reconciliation
- Customer Service queries including dealing with complaints
- Ordering processes for the store
- Provide general support to the management team
- Ad hoc duties as required
Requirements
- Proven track record of seeking responsibility
- Excellent customer service skills
- Attention to detail and problem solving skills
- Reliable and flexible in their approach to work
- Previous experience in a similar role an advantage
- Experience in a busy cafe or restaurant environment
Skills:
- Food Product Knowledge
- Customer Service
- Teamwork
Benefits:
- Pension Scheme
- Professional Development
- Employee Assistance Programme
- Employee Share Purchase Plan
- Employee Referral Bonus
- Family Friendly Policies
- Life Assurance Benefit
- Cycle To Work Scheme
- Health & Wellness Programmes
