Main Accountabilities and key tasks:
- Collect, interpret and analyse data, from a number of data sources, including databases, such as Snowflake, and excel data files.
- Examination of key performance drivers, including identification of opportunities and cost savings, to track delivery of performance v. plan.
- Report insights & findingswith ability to tell a story with the use of data and provide recommendations to relevant stakeholders, with an intention of driving positive business decisions & outcomes.
- Partakein key projects with colleagues including Rebates, Plan and Reforecasting and Claims analysis while seeking to improve the operational processes within these areas.
- Work closely with the Partnership, Supply & Insurance teams, plus other functions across the wider business, who requirepartner, supply or insurance related analytical support.
- Use the tools and technology at hand such as: Tableau, SQL, ThoughtSpot and Excel, to create graphs, visualisations and dashboards, which can be easily understood across the business.
- Create accurate & reliable reports that track agreed “Key Performance Indicators”.
- Engage with the wider analytics team to promote and share knowledge, with the aim of creating a supportive and collaborative environment.
Critical Interfaces:
- Car Supply & Insurance Teams: Key stakeholders who rely on the Business Strategy Analytics Functions expertise.
- Trading Operations: Offer insight and support that would better improve the trading output, with the goal of increasing company revenue, lowering costs and enhancing our customer’s experience.
- Data Science & Insights: This is a 2-way relationship with the aim of both functions relying on each other to better improve the accuracy and data quality.
- Finance: Alignment with business reporting, insurance claims & insurance provisioning.
- Customer Operations: Provide any insights that will improve the customer experience, which in turn reflects positively on Cartrawler, Cartrawlers B2C brands and Cartrawlers B2B partners.
Knowledge and Experience:
- 2-3 yrs experience in a Commercial Analyst / similar role.
- Proficient with Excel & PowerPoint is essential.
- Expert in SQL & Tableau, or similar BI applications, is essential.
- Strong knowledge of the car rental, insurance, or travel industry is desirable.
- Professional, finance or accounting qualification a benefit, although not essential.
- Strong attention to detail & ability to understand business and commercial indicators is essential.
- Strong analytical skills – ability to ‘think outside the box’.
- Builds & maintains positive relationships within the team, cross-functionally and with external stakeholders.
- Ability to work independently, manage multiple concurrent projects & drive initiatives in a cross-functional environment.
- Demonstrates excellent communication skills.
- Takes initiative when needed to delivery on critical tasks and work as part of a team and be a team player.
- Exhibits enthusiasm, positive professional attitude, integrity and reliability.
- Demonstrate a willingness to learn new skills that could improve job performance.
Core Competencies:
- Data Analysis & Interpretation
- Insight Generation & Commercial Thinking
- Data Storytelling & Communication
- Stakeholder Collaboration
- Data Visualization & Reporting
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