The Hyatt Centric is delighted to invite applicants for the position of Conference and Banqueting Supervisor.
This is Ireland's first Hyatt Hotel. Adjacent to St Patrick's Cathedral, this 234-bedroom 4 Star property will include restaurant, bar, meeting and event facilities and fitness centre. Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.
We're proud to share that Hodson Bay Group is a part of the Failte Ireland Employer Excellence Programme and has recently been recertified as a Great Place to Work.
With over 700 employees representing more than 50 countries, we remain committed to fostering a positive and inclusive work environment where every team member feels valued while delivering exceptional service to our guests. Additionally, the Group has been honoured with the Investor in Diversity Silver Accreditation, highlighting our dedication to promoting diversity and inclusion within our workforce.
Main Duties:
- Supervise the setup and breakdown of conference rooms, and other event spaces according to client specifications and hotel standards.
- Work closely with the Meeting and Events Manager to ensure seamless event operations.
- Oversee the use of all audio-visual equipment and other event-related technology.
- Lead, train, and support the Conference and Banqueting team members.
- Conduct briefings to communicate event details and expectations to the team.
- Address and resolve any issues or special requests from clients promptly and professionally.
- Ensure client satisfaction by maintaining high service standards and attention to detail.
- Ensure food and beverage service meets the highest quality and hygiene standards during events.
- Monitor compliance with health, safety, and hygiene protocols at all times.
- Supporting the wider Food and Beverage department as needed.
Required Skills and Qualifications:
Previous supervisory experience in Conference and Banqueting operations or hospitality management preferred.
- Flexible availability, including evenings, weekends, and public holidays.
- Strong leadership and team management skills.
- Excellent organisational and time management abilities.
- Strong communication and interpersonal skills.
- Passion for guest satisfaction and service excellence.
