About the Role
We are seeking a highly analytical and detail-oriented Data Specialist (Billing) to manage, interpret, and optimise billing-related data including the production of monthly billing invoices. In this role, you'll ensure billing data integrity, accuracy, and consistency while leading a small team responsible for daily data and billing operations. This is a hands-on role with a focus on both data accuracy and team performance ideal for someone who thrives in a dynamic, growth-focused environment.
Please note, this is a 12-month contract.
Key Responsibilities
- Collect, validate, and manage billing data from multiple internal and external systems.
- Cleanse, reconcile, and verify large data sets to ensure accuracy in billing outputs.
- Maintain and update billing databases, implementing appropriate data quality controls.
- Analyse billing trends, discrepancies, and anomalies to support resolution and optimisation.
- Ensure data security and compliance with internal and external standards.
- Develop and deliver accurate billing reports and dashboards for key stakeholders.
- Provide regular insights on billing performance, error rates, and customer impact.
- Support billing audits and data validation processes.
- Lead and mentor a small team of billing executives.
- Allocate and monitor workload to ensure efficiency and SLA adherence.
- Provide training, support, and continuous development to team members.
- Drive a culture of continuous improvement, accuracy, and collaboration.
- Liaise with internal teams such as Finance, IT, and Customer Operations to resolve data issues.
- Act as the point of contact for addressing complex billing data queries from customers and Key Account Managers. Providing detailed explanations, both technical & non-technical to ensure customer satisfaction while maintaining the integrity of the billing process. Analyse any billing discrepancies or errors, investigate their root causes, and implement corrective measures to prevent recurrence.
Candidate Profile
The ideal candidate is a detail-oriented and analytical professional with experience in billing, data management, or business analysis. You're proficient in Python programming ' skilled in SQL, Excel, and ideally tools like Power BI or Tableau, with a strong understanding of data accuracy.
With previous experience in a supervisory or team lead role, you enjoy supporting others to succeed, balancing hands-on work with team oversight. You're a natural problem-solver who thrives in a collaborative environment and can confidently liaise with both technical teams and business stakeholders. Experience with ERP or billing platforms and knowledge of GDPR or data governance best practices would be a strong advantage.
About Flogas:
Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.
Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. Flogas actively supports micro-generation, which involves generating electricity from renewable sources such as solar photovoltaic (PV), micro-wind, micro-hydro, and micro-renewable combined heat and power We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.
As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard.
Why work with us?
Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard.
Benefits:
- Competitive Salary
- Defined Pension Contribution
- Healthcare
- Staff discounts
- Hybrid work options (role dependant)
- Health and Wellbeing Supports
- Learning and Development
- Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.
Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees
