Duty Manager

The 4* Harbour Hotel are currently looking for a Duty manager to join our team.

This is an exciting opportunity to join an innovative and progressive Irish hotel group, and work with the Management Team at The Harbour Hotel .

The main purpose of the role is to assist in the delivery of hotel revenue and profit growth by maximising sales opportunities and ensuring that all areas within the property are running smoothly and that the presentation, cleanliness and security of the property is to the highest standards at all times.

Main Duties:

• Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
• Maintain a visible presence in the Front of House areas and be the primary point of contact for all customers.
• Carry out a check on each department so that they are aware that you are the Manager on Duty.
• Ensure that staffing is adequate in all areas.
• Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
• Ensure that liquor licensing legislation are followed according to Company policy and procedures.
• Carry out security / fire walk and complete relevant records as required.
• Act as Fire Marshall while on duty and be thoroughly familiar with emergency procedures and alarms.
• Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
• Ensure that you complete a handover to the next Manager at the end of your shift to ensure awareness of any issues overnight that need to be followed up.
• Ensure a good working environment exists within the property and promote good team relations ensuring fairness and consistency in dealing with all team members.
• Adhere to all Human Resources Management best practice and Company procedures and update the General Manager and Human Resources Department on any issues arising, seeking advice where necessary.
• You must ensure that the staff costs are kept in-line with the budget constraints and eliminate waste from the payroll cost within your revenue centre.
• Assist with staff training appropriate to business needs in consultation with the Management team.
• Comprehensive training records must be maintained and we must be sure that all employees receive any supplementary training necessary to assist them in performing to our stated standards.
• Seek opportunities to develop yourself in relation to technical training and professional development and attend any training courses as required by the company.

If you're interested in this role. Please send a copy of your cv alongside this application.

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Food allowance
• Gym membership
• On-site gym
• On-site parking
• Sick pay
• Wellness program

Schedule:

• Weekend availability

Work authorisation:

• Ireland (required)

Work Location: In person