EHR Revenue Cycle Build Team Member

EHR Revenue Cycle Build Team Member

Location: Swift Square One
Job type: Specified Purpose

Overview of role:

The Revenue Cycle Build Team Member will support the implementation of the Cúram Electronic Health Record (EHR) system across UPMC Ireland. Reporting to the Revenue Cycle Workstream Lead, this role focuses on assisting with the configuration, testing, and validation of revenue cycle-related applications, including patient registration, scheduling, insurance verification, charge capture, coding, billing, claims, denials, and collections. The Revenue Cycle Build Team Member will contribute to aligning system functionality with revenue cycle workflows and operational requirements under the guidance of the Revenue Cycle Workstream Lead. This role provides operational and technical support for the Revenue Cycle workstream, collaborating with clinical, financial, and technical teams to ensure a smooth and effective transformation of revenue cycle functions. This is an excellent opportunity for a revenue cycle professional with an interest in health IT systems to contribute to a significant

Primary Duties and Responsibilities:

General Accountabilities

The Revenue Cycle Build Team Member will support the Revenue Cycle Workstream Lead in delivering the Revenue Cycle workstream for the Cúram EHR implementation within UPMC Ireland. The role involves assisting in executing tasks within the project scope and governance, including stakeholder coordination and milestone tracking. The member will collaborate with the Revenue Cycle Workstream Lead and other workstream members to ensure alignment with revenue cycle operations and programme goals. Additionally, the role includes contributing to the documentation of workflows, system configurations, and testing different outcomes (e.g. interoperability, data migration, reporting, end-user devices) to support a seamless end-user experience.

System Design & Workflow Support:

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  Serve as a supporting subject matter expert (SME) for revenue cycle operations in MEDITECH Expanse and associated applications, including patient registration, scheduling, insurance verification, charge capture, coding, billing, claims, denials, and collections.
• Assist in the design and validation of revenue cycle workflows within MEDITECH Expanse and associated applications, working closely with analysts and operational leaders.
• Review and provide feedback on system functionality related to charge master, billing rules, claims processing, payment posting, and reconciliation.
• Support system configuration to align with payer requirements, billing guidelines, and financial policy.
• Collaborate with clinical, financial, and technical teams to ensure charge integrity and reimbursement accuracy through the integration of clinical and financial workflows.

Implementation support, Testing & Data Validation:

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  Assist in revenue cycle system configuration, data migration validation, and integration with existing enterprise resource planning (ERP) platforms.
• Participate in testing activities for revenue cycle modules, including integrated testing and user acceptance testing (UAT), under the guidance of the Revenue Cycle Workstream Lead.
• Help identify and troubleshoot issues in collaboration with IT, finance, and clinical Workstreams.
• Support the validation of interfaces between MEDITECH and third-party systems (e.g., ERP, financial systems).
• Assist in validating statutory, management, and operational reporting requirements for revenue cycle functions.
• Support change management efforts by addressing workflow impacts, practice changes, and documentation requirements for Revenue Cycle staff.
• Contribute to go-live readiness and stabilization efforts, including supporting real-time issue resolution and workflow adjustments.
• Support standards development processes and engage with revenue cycle SMEs during design and optimization discussions.
• Ensure compliance with regulatory and financial standards as directed.

Team Collaboration & Support:

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  Assist in coordinating cross-functional revenue cycle implementation activities, including supporting billing, coding, registration, scheduling, and finance teams.
• Participate in workgroup meetings, documenting decisions, risks, and issues as directed.
• Act as a secondary liaison between revenue cycle staff and the Cúram implementation team, escalating issues to the Revenue Cycle Workstream Lead as needed.
• Assist in the development and delivery of training materials for revenue cycle and relevant clinical end-users.
• Provide hands-on support during go-live and stabilization phases, helping to ensure continuity of revenue cycle operations.
• Support the training team in delivering education on revenue cycle workflows within MEDITECH Expanse and associated applications.
• Contribute to the handover process by supporting training delivery to the future EHR BAU team members.

Documentation & Governance:

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  Maintain accurate project documentation, including current state/future state maps, risk/issue logs, and change logs, as assigned by the Revenue Cycle Workstream Lead.
• Assist in preparing materials for governance processes, such as the Business Design Forum and senior management meetings.
• Support the tracking of key performance indicators (KPIs) for revenue cycle readiness, adoption, and post-go-live performance.
• Contribute to documenting lessons learned and continuous improvement initiatives.
  Ensure compliance with statutory and regulatory requirements related to finance, revenue cycle, clinical safety, and digital health as directed.

Required Qualifications:

• Bachelor's degree in health information management, Healthcare Administration, Finance, or a related field. Equivalent experience will be considered.
• Minimum 3 years of experience in revenue cycle operations in a healthcare setting.
• Familiarity with healthcare billing, coding, reimbursement models, and compliance standards.
• Strong teamwork, communication, and problem-solving skills with the ability to work across clinical and operational teams.

Preferred Qualifications:

• At least 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms).
• Experience as a user of MEDITECH Expanse Revenue Cycle modules (e.g., Registration, Abstracting, B/AR, Scheduling, Charge Capture, Claims Management) or equivalent major EHR systems (e.g., Epic, Oracle Health).
• Familiarity with clinical-to-financial workflow alignment and charge integrity.
• Knowledge of clinical decision support, change management methodologies (e.g., Prosci, ADKAR), and regulatory requirements (e.g., documentation standards, medication safety protocols).
• Training in process improvement methodologies (e.g., Lean) or project management

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.