Job Summary
Job Description
Core Responsibilities
Creates and delivers face-to-face sales presentations to European, global strategic, and existing clients that demonstrate knowledge of the latest Comcast Business Global products and services. Sells with the goals of exceeding departmental financial and unit targets. Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Global Services/Sky Business in the marketplace.
Develops the strategy of the sales territory or segment, including identifying regional and strategic partnerships and planning the development of a territory or market segment. Actively researches and generates new leads with targeted carriers through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast & Sky brand within the territory or segment.
Adds customers by delivering on the Comcast Business Global Services credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through a strong customer service orientation with excellent follow-up skills.
Maintains accurate and quality sales records and prepares sales and activity reports as required.
Attends out-of-the-office meetings with customers regularly and demonstrates excellent verbal and written skills and skills in presenting, persuading and negotiating.
Consistent exercise of independent judgment and discretion in matters of significance.
Skills Required
Sales & Business Development - More than 5 years of experience in B2B sales expertise direct and indirect channels, strong skills in sales strategy development and execution. Ability to generate, qualify, and close opportunities (including cold calling and canvassing). Experience in face-to-face and virtual sales presentations. Negotiation and persuasion capabilities, pipeline and forecasting management.
Product & Market Knowledge - In-depth knowledge of SD-WAN, SASE, Cyber Security, UCaaS, and related technology services, strong understanding of telecoms and enterprise ICT landscape, familiarity with the Irish mid-to-large enterprise market and competitive positioning
Communication & Interpersonal - Excellent verbal and written communication, High-level presentation and proposal delivery skills, ability to build and maintain senior customer and partner relationships
Organisational & Analytical - Self-starter with strong prioritisation and time management skills, independent decision-making and judgment, strong follow-up and customer service orientation. Accurate record keeping and activity reporting
Collaboration & Teamwork - Collaborative mindset to work with internal cross-functional teams and external partners, ability to act as a mentor or resource for less experienced colleagues
Experience launching or scaling sales operations in a new market (preferred)
Background working with or for service providers, carriers, or system integrators (ideal)
About Comcast Business Global
Comcast Business Global Services offers B2B technology solutions ranging from SD-WAN, SASE, Cybersecurity solutions, UCaaS, and other overlay services that enable our customers to operate more effectively.
From small businesses to mid-market and large Enterprise organisations, Comcast Business serves business customers in the US and across the globe. Powered by an advanced, gigabit-speed network and backed by 24/7 technical support, Comcast Business is one of the most significant contributors to the growth of Comcast Cable. The organisation is the United States' largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognised by leading industry associations as one of the fastest-growing providers of Ethernet services.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
