Manguard Plus is hiring for a GSOC Intelligence Analyst/Fusion Centre Analyst for Workday, Smithfield, Dublin
Our Culture - While our service, infrastructure and processes differentiate us from our competitors, what makes us unique is our culture. We are different from our competitors because of what we believe, how we view the business and, as a consequence, how we run our company.
Our culture and values dictate the way we manage our business. Hard work, responsibility and a customer centric ethos are our guiding principles.
These describe the behaviour expected of every Manguard Plus employee in all business activities. We provide a dedicated team of people to deliver a full range of security and support services that project our values.
You can learn more about our culture and values at www.manguardplus.ie
Title: Fusion Centre Analyst
Salary: €24.30 (€15.41 per hour, €8.89 per hour Site Allowance, €16.80 Nightshift Allowance per night shift worked, and €3.44 per hour additional payment on Sundays)
Shifts: Day Shift 4 shifts Week 1, 3 shifts Week 2
Shift Time: 0600-1800
JOB ROLE
- Monitor global security systems including access control, CCTV, intrusion detection, and other physical security technologies to detect and respond to potential threats in real time
- Analyse security alerts and incidents, determine level of risk, and initiate appropriate responses or escalations according to Standard Operating Procedures (SOPs)
- Communicate clearly and effectively with internal stakeholders, including security teams, facilities staff, and business leaders, during incidents or disruptions
- Document all incidents and activities through detailed, timely, and accurate reporting in GSOC logs and incident management systems
- Manage employee inquiries and service requests related to security, access control, and workplace safety in a courteous and efficient manner
- Execute emergency response protocols, including coordination with first responders, fire departments, or law enforcement as required
- Provide 24/7 situational awareness by tracking global events (e.g., natural disasters, geopolitical unrest, protests) and assessing potential impacts to company assets, offices, and personnel
- Issue timely and accurate employee advisories related to emerging threats, significant global events, or operational disruptions, ensuring that affected personnel receive actionable information
- Dispatch and coordinate with on-site security personnel to respond to incidents, alarms, or emergency situations as needed
- Support crisis management and business continuity operations, including real-time information sharing and situational reporting during critical events
- Maintain operational readiness of the GSOC by ensuring systems are functional, workspace is organized, and shift handovers are detailed and accurate
- Conduct regular system audits and tests of security hardware and software, logging malfunctions or service needs for follow-up
- Participate in regular drills and training sessions to stay current on procedures, systems updates, and evolving threats.
QUALIFICATIONS AND COMPETANCIES
- Ability to monitor intelligence platforms and data sources to identify risks and threats impacting Workday personnel or physical assets
- 2-3 years of experience in a GSOC, intelligence analysis, security operations, or related security environment
- Proficient in Microsoft Office Suite and security systems (e.g., Lenel, Milestone, Dataminr, Ontic, Onsolve).
- Strong written and verbal communication skills
- High attention to detail, critical thinking, and situational awareness
- Demonstrates strong analytical thinking and problem-solving skills to assess complex situations and identify effective solutions.
- Maintains a high level of situational awareness to detect and interpret relevant security threats or anomalies.
- Exercises sound judgment in crisis management and decision-making, especially under time-sensitive or high-pressure conditions.
- Possesses technical proficiency in security systems, including access control, surveillance, and threat monitoring platforms.
- Communicates clearly and professionally in both written and verbal formats, tailored to various audiences and urgency levels.
- Upholds a high standard of discretion and confidentiality when handling sensitive information and incidents.
- Quickly adapts to changing conditions and stays resilient under pressure.
PREFERED QUALIFICATIONS
- Associate or bachelor's degree in criminal justice, International Relations, Security Studies, Emergency Management, or related field-or equivalent relevant experience.
- Experience coordinating with first responders or law enforcement
- Knowledge of geopolitical trends and international threat landscapes
- Familiarity with emergency management procedures and crisis communications
CRITERIA FOR POSITION
- Must have the legal right to work in Ireland.
- Must have the ability to speak, read, and write English.
- Must be willing to participate in the Company's pre-employment screening process
- Private Security Authority (PSA) Security Guard license
- CPR/AED/First Aid Training Certification preferred
