We are seeking an experienced Late Night Bartender to join our Food & Beverage team here at The Royal Marine Hotel. The successful candidate will demonstrate a professional approach to guest service, an excellent knowledge of beverages, and the ability to uphold our hotel standards in a busy environment.
Job Purpose
To provide exceptional service in our late-night bar, ensuring a welcoming, professional, and safe environment for our guests. The role requires an experienced bartender who can deliver high-quality service in a fast-paced environment. Maintain a well-stocked and organised bar, and contribute to the overall guest experience in line with our hotel standards.
Note: This role requires commuting outside of Public Transport hours.
Key Responsibilities
- Deliver excellent customer service in a professional and friendly manner.
- Prepare and serve a wide range of beverages, including cocktails, wines, beers, and spirits.
- Maintain high standards of cleanliness and organisation within the premises.
- Ensure compliance with licensing laws, food safety, health & safety, and hotel policies.
- Handle cash, credit card transactions, and operate POS systems accurately.
- Monitor guest behavior and manage situations discreetly and professionally.
- Restock and manage bar inventory efficiently, minimising waste.
- Collaborate with other team members/departments to ensure smooth late-night operations.
- Promote upselling of premium beverages and special offers.
- Close down the bar, including cleaning, stock checks, and reporting, in line with hotel procedures.
- Document and report wastage and maintenance requirements.
Person Specification
Essential:
- Minimum of one year previous experience as a bartender in a hotel or similar professional environment.
- Strong knowledge of cocktails, wines, and premium spirits.
- Excellent customer service and interpersonal skills.
- Ability to remain calm and professional in a late-night environment.
- Reliable, punctual, and able to work independently with minimal supervision.
- Flexible with working hours, including weekends, holidays, and late finishes.
Working Conditions
- Predominantly late-night shifts.
- Professional 4* hotel setting with a smart dress code.
- Opportunity to work as part of a dynamic Food & Beverage team in a well-regarded hotel.
What We Offer
- Staff Discounts on accommodation in our Sister Properties
- Complementary Health Club and Pool Membership
- Discounted Spa treatments & Products
- Complimentary Golf in Druids Heath
- Bike to work scheme
- Free parking
- Meals during shifts & Healthy Snacks
- Leaders of the Quarter
- Achievers of the Month
- Employee Referral Bonus
