We are The Dean Group. Dive into our company culture, where genuine individuals are celebrated and fun is integral. We specialise in design led, premium hotels, with a focus on art, culture and people. Always leading from the front, we grow careers internally, seeking the best and brightest. Driven by our ethos, our team collaborates with enthusiasm, pushing boundaries for both colleagues and customers.
Position: Hybrid Trainer (Fitness Instructor and Front of House)
Location: POWER gym at The Mayson
Key Areas
- Leading high-energy, engaging, and results-driven fitness classes
- Providing exceptional customer service and front desk support on FOH shifts
- Offering expert coaching, motivation, and technique correction during sessions
- Assisting with gym floor engagement, cleanliness, and member experience
- Upholding POWER's premium service and operational standards
Job Purpose
The Hybrid Trainer (Fitness Instructor & FOH) is a dual-role position that combines coaching and front-of-house (FOH) responsibilities, ensuring a seamless and professional experience for all members. This role requires versatility, leadership, and strong customer service skills, allowing for smooth club operations both on the training floor and at the front desk.
Hybrid Trainers lead structured, high-quality workouts, coach members of all levels, and foster a motivating, community-driven atmosphere. On FOH shifts, they provide customer service, manage check-ins, handle bookings, and support club operations, maintaining a welcoming and premium environment.
This role is ideal for fitness professionals who thrive in a fast-paced, team-oriented environment and are passionate about both coaching and customer engagement.
Key Responsibilities
Class Instruction & Coaching
- Deliver high-energy, structured fitness classes following POWER's programming
- Provide clear and effective coaching, ensuring members understand techniques and movement patterns
- Offer modifications and progressions to accommodate all fitness levels
- Keep class energy high and motivating while maintaining professional instruction
FOH Responsibilities
- Greet and check-in members, ensuring a professional and welcoming experience
- Assist members with bookings, inquiries, and club information
- Support membership sales, retail transactions, and promotions
- Maintain an organized and presentable front desk and reception area
Gym Floor Engagement & Cleanliness
- Engage with members outside of classes, offering training tips and encouragement
- Monitor gym safety and ensure proper equipment usage
- Assist in maintaining studio spaces, gym floor cleanliness, and equipment organization
- Support FOH and housekeeping teams in maintaining club presentation
Team Collaboration & Operational Support
- Work closely with FOH, housekeeping, and management to ensure seamless daily operations
- Support club managers with event participation, workshops, and community initiatives
- Attend team training and development sessions to continuously enhance coaching and customer service skills
Daily Responsibilities
- Lead high-quality group classes and provide expert coaching
- Engage with members on the gym floor, offering advice and support
- Work FOH shifts as scheduled, assisting with check-ins, bookings, and customer service
- Maintain studio cleanliness and organization post-class
Preferred Experience & Skills
- Recognised Group Exercise Instructor qualification (minimum requirement).
- 1+ years' experience delivering high intensity fitness classes
- Previous experience in a customer-facing role, ideally within fitness, hospitality, or FOH.
- Skilled in leading group fitness classes and offering personal coaching.
- Strong motivation, communication, and member engagement skills.
- High personal fitness level with ability to demonstrate correct exercise techniques.
- Excellent time management and organisational skills.
- Positive, adaptable, and able to work in a high-energy team environment.
- Passion for health, fitness, and providing an exceptional member experience.
Benefits:
- Global discounted staff room rates across the group
- 50% off Food and 25% Beverage across the group
- Additional Annual leave with Service
- Friends and Family discount
- Gym Membership Discounts*
- Continual training and development
- Career progression within the Group
- Gratuities *
- Meals on shift
- Bike to work scheme
- Taxsaver for travel
- Refer a friend scheme
- Wellness at work events and access to wellness platform
- Employment Assistance Programme
- Group discounts for cinema tickets, shopping deals etc
- Team appreciation days
- Service recognition
- Regular fun-filled activities and gatherings for all teams across the group
Applicable to certain positions
The Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting The Dean Group to contact you for other opportunities within the Group.
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