Key Responsibilities:
- Greet all guests in a warm, professional, and welcoming manner.
- Show guests to their tables and allocate seating according to the flow of service and business needs.
- Manage the flow of guests during busy periods to ensure smooth operations.
- Ensure effective communication between the front desk and all departments.
- Maintain the presentation and atmosphere of the reception area (lighting, music, temperature, cleanliness).
- Handle incoming phone calls, transfer calls to relevant departments, and take clear, accurate messages.
- Manage email communications professionally and promptly.
- Assist with booking enquiries for both small tables and large group reservations, ensuring customer satisfaction.
- Conduct show-arounds and meetings with potential clients when needed.
- Carry out ad-hoc administrative and office duties as required.
Requirements:
- Excellent written and spoken communication skills.
- Fluency in English is essential.
- Previous front desk or reception experience in a busy hospitality environment.
- Strong multitasking and organizational skills.
- A valid work permit to work in Ireland.
- References required.
Perks:
- Friendly and supportive team environment.
- Opportunities for professional development and training.
- Staff meals during shifts.
- Staff discounts and other employee benefits.
If you are passionate about hospitality, love working with people, and thrive in dynamic environments, we would love to hear from you!
Job Types: Full-time, Permanent
Pay: €13.50-€14.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Company events
- Employee discount
- Flexitime
- Food allowance
- Store discount
Application question(s):
- Are your times flexible?
Experience:
- Front desk/Hostess/Hospitality: 1 year (required)
Language:
- English (required)
Work Location: In person
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