Discover Your Future at Osprey Hotel – Where Every Day is a New Opportunity!
Our Hotel:
The Osprey Hotel a luxury four-star spa hotel situated in the heart of vibrant Naas town, only 35 minutes from Dublin – an idyllic location! Perfect for exploring the abundance of family activities around Kildare or wandering further into Ireland’s Ancient East.
Are you looking for a workplace that values your skills, nurtures your growth, and fosters a vibrant and dynamic environment? Look no further than the Osprey Hotel
Getting to the Osprey : Free onsite parking for staff . Using public transport , the bus will leave you just a short walk away from the hotel. Using the train , you can hop on the feeder bus into Naas from the Sallins train station and this will leave you with just a short walk to the hotel.
The Role:
Are you a passionate hospitality professional ready to lead with impact? We’re looking for an experienced Hotel Manager to join our team and report directly to the General Manager.
This is a key leadership role for someone with a strong operational background in:
Food & Beverage & Conference & Banqueting
Rooms Division
Customer Service Excellence
Performance Management
Financial Budgeting & Accurate Forecasting
Health & Safety
We're seeking someone who brings:
A hands-on approach with strategic vision,
Impeccable attention to detail and operational finesse ,
Proven ability to lead, inspire, and develop high-performing teams ,
A passion for delivering exceptional guest experiences ,
Confidence in managing KPIs, cost controls, and driving revenue.
About The Role
Duties will include:
Support the General Manager in overseeing daily hotel operations to ensure excellence in service, profitability, and guest satisfaction.
- Drive revenue growth and cost control, submitting regular financial reports and forecasts.
- Maintain high standards across all departments, ensuring SOPs are current and staff are fully trained.
- Lead guest experience initiatives, actively engaging with customers and responding to feedback.
. Planning financial budgets and accurate forecasting for all F&B outlets .
- Ensure compliance with all health, safety, licensing, and employment regulations.
- Promote strong internal communication and collaboration across teams.
- Foster a positive work culture focused on development, equality, and performance management.
- Manage employee relations and support career progression within the team.
- Be present during peak business periods and assist with large events as needed.
- Carry out any additional duties as required by the General Manager.
The ideal candidate for this position:
- Leadership & Team Development – Ability to inspire, motivate, and manage diverse teams with a focus on culture and performance.
- Operational Excellence – Proven experience in overseeing daily hotel operations across departments.
- Financial Planning & Budget Management – Skilled in forecasting, cost control, and driving profitability.
- Health & Safety Compliance – Strong understanding of HACCP, fire safety, and legal obligations to ensure a safe environment for guests and staff.
- Customer Experience Management – Passion for delivering exceptional service and enhancing guest satisfaction.
- Performance Management – Experience in setting goals, conducting appraisals, and driving continuous improvement.
- Communication & Collaboration – Excellent interpersonal and cross-departmental communication skills.
- Problem Solving & Decision Making – Calm under pressure with a proactive approach to challenges.
- Training & Development – Commitment to staff growth through structured training and mentoring.
- Attention to Detail – High standards in presentation, cleanliness, and service delivery.
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Previous experience - Must have previous experience in a hotel operations role having also previous experience as a HOD .
#ThisIsYourPlace
Required Criteria
- Previous Experience as a Hotel Manager and Operations Manager is a must for this role.
Skills Needed
About The Company
Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.
Company Culture
PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.
Company Benefits
PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.
Just some of the benefits of working with us:
Great Place to Work Accredited
Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024
Awarded ‘Best Workplace in Ireland 2024’
Awarded ‘Best Workplace for Women in Ireland 2024’
Awarded 'Best Workplace for Health & Wellbeing 2024'
Awarded ‘Outstanding Employer’ by Failte Ireland
Shared accommodation available if required
Excellent working environment
Learning & development opportunities
Career progression opportunities
Competitive salary
Staff uniform
Employee discount rates as well as friends and family rates
Breakfast, lunch and dinner options provided
Newly refurbished staff canteen
Annual housekeeping awards including overall employee of the year and quarter year
Summer and Christmas party
Flexible working hours
Excellent hotel staff rates across Ireland, UK & Continental Europe
Employee assistance programme
Discounted health Insurance
Free car parking
Health insurance, Flexible schedule, Employee discounts, Competitive salary, Long service recognition, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events
Salary
Not disclosed
