Talbot Hotel Cork, part of the Talbot Collection are currently recruiting for an experienced Laundry/Accommodation Supervisor to join our growing team.. =
Responsible for assisting with the daily operations in the department, ensuring that all guest bedrooms and public areas are cleaned to the highest standard, maintaining a constant level of staff productivity and adhering to the Company health and safety policies and procedures.
The successful candidate must be a charismatic and relatable leader who leads by example. They must be results focused, standards driven and possess an evident passion for the industry.
The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.
What does the role involve?
- Ensure a high level of hygiene throughout the hotel at all times in accordance with the standards as set out by the Accommodation Manager
- Ensure the programme of deep cleans are completed according to the company's SOPs
- Alongside the Accommodation Manager and Accommodation Assistant Manager develop, train and coach accommodation staff to the standards required by the Hotel
- Ensure that all equipment is in working order at all times, reporting any defects to maintenance
- To ensure that all supplies are used correctly, minimizing waste within the department.
- Assist in ordering of stationary, linen and amenity requirements
- Communicate effectively with Reception regarding room allocations and requirements.
- Manage the operation of our in-house laundry in line with the SOPs
- Ensure that corridors are kept clean and free from obstruction i.e. trays, linen etc. as per SOPs
- Liaise with fellow supervisors as to any needs, requests for the departmen
- Ensure that any maintenance problems are reported immediately and followed up.
- Take responsibility for lost property and to ensure that all items are entered in the lost property book and items are then secured
- Esure that key security procedure is adhered to at all time
- Ensure that accommodation staff are allocated their statutory breaks and that they are clocking in/out correctly
- Develop and motivate all housekeeping staff and keep informed of departmental and hotel achievements
- Follow rigidly all HR policies and procedures
- Control and monitor all staff on duty ensuring all duties are being fully carried out in accordance with Company Procedures
- Ensure a high standard of service and attention to detail within the hotel/your department
- Maximise staff productivity and encourage staff motivation by helping to create a positive working environment
- Ensure that necessary steps are taken to safeguard Company money, goods and assets
- Familiarise yourself and to carry out duties laid out in the departmental S.O.P. manual
- Deal with customer complaints in an efficient and professional manner and to notify Management of these
What are the requirements?
- At least 3 years experience in a simulacra role
- Ability to work in Irelan
- Proven previous ability
- Excellent interpersonal skills;
- Previous experience managing a team would be a distinct advantage
Why work with #TeamTalbot?
- Staff Meals
- Leisure Club Membership
- Staff Parking
- Contributory Pension Scheme (12 months service requirement)
- Life Insurance
- Family & Friend rates on accommodation
- Employee Assistance Programme
- Be part of a growing, progressive team.
Talbot Hotel Cork, part of the Talbot Collection are an equal opportunities employer.
