Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.
The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.
Join our dynamic team as a Low Code Engineer, where you'll play a pivotal role in driving innovation and efficiency through low-code/no-code solutions. You'll collaborate with cross-functional teams to develop and deploy advanced automated workflows, enhance user interactions, and lead the integration of AI agents within production services.
This is an exciting time to join our group Customer Experience - CXP and work on something highly strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to deliver high value, complete, and Copilot-enabled application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us!
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
To succeed in this role you will need to :
- Solve Problems with Analytical Approach- Extracting actionable insights to understand their implications within the solution context; solving problems and making decisions through a swift, informed, and strategic approach.
- Craft Automated Business Solutions-Developing solutions by employing low-code/no-code solutions and guiding projects through development to ensure alignment with business requirements.
- Create Robust Low-Code/No-Code Solutions-Leveraging computer science principles to design, develop, and optimize scalable business applications with low-code/no-code solutions.
- Drive Effective Stakeholder Relationships-Fostering a cooperative environment across diverse teams and stakeholders, influencing and managing social relationships and interactions to ensure clear understanding and alignment of mutual goals for program success.
Responsibilities
Low-Code Solution Development and Deployment
- Engage with stakeholders to understand business objectives and translate them into program requirements and technical specifications.
- Serve as a liaison between business and technical teams to ensure alignment of technical specifications with business goals.
- Collaborate with product management, business stakeholders, and engineering teams to identify and address gaps with low-code/no-code solutions (e.g., Power Platforms).
- Design application solutions using configurations established in low-code/no-code platforms (e.g., Power Automate) and develop advanced automated workflows.
- Lead design and code reviews within the team and support the development of technical best practices and architectural guidelines.
User Support
- Develop production services by configuring settings utilizing low-code/no-code solutions to meet stakeholder needs.
- Coordinate the integration of AI agents within production services to enhance user interactions.
- Develop rules that govern production services logic and workflows to ensure the application adapts to complex business processes and regulatory requirements.
- Lead incident reviews and propose automation to prevent future issues.
- Develop and deliver training sessions and materials on the capabilities of low-code/no-code solutions.
Industry Knowledge
- Proactively research emerging trends and innovations in the low-code/no-code solution industry.
- Evaluate new tools, platforms, and updates to assess their potential for improving efficiency, scalability, and functionality of the development process.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree AND experience in low-code application development, engineering product/technical program management, data analysis, or product development
- OR equivalent experience.
Additional or Preferred Qualifications
- Bachelor's Degree AND several years experience in low-code application development, engineering product/technical program management, data analysis, or product development
- OR equivalent experience.
- Experience using low-code/no-code programs (e.g., Dataverse, Power Applications).
- Experience managing and configuring artificial intelligence solutions (e.g., chatbots).
- Experience with programming/coding.
- Certification with Microsoft platforms (e.g., Azure, Microsoft 365) or equivalent.
- Project management certification (e.g., Project Management Professional, Six Sigma).
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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