Job Title: Consultant – Maintenance Services - Internal Sales
Department: Sales
Reports To: Director of Sales
Location: Mulhuddart, Dublin 15
Job Type: Full-Time, Permanent
THIS IS AN INTERNAL SALES ROLE
Company Overview:
Electro Automation Ltd is a leading provider of Controlled Access Solutions, offering a wide range of services including installation, support, and maintenance of automated access systems, security and car park systems. With a commitment to innovation and excellence, we partner with clients across commercial, industrial, and public sectors to deliver reliable and cost-effective maintenance solutions that ensure safety, efficiency, and system longevity.
Job Summary:
We are seeking an ambitious and dynamic Sales Representative – Maintenance Services to expand our client base and grow our portfolio of maintenance contracts. This role is integral to the continued success of Electro Automation’s aftercare service offering. The successful candidate will be responsible for generating new business, developing strong client relationships, and promoting our comprehensive maintenance services to both new and existing customers.
Key Responsibilities:
Sales & Business Development
· Proactively identify and pursue new business opportunities for maintenance contracts in target markets.
· Generate leads through cold calling, networking, referrals, digital channels, and industry events.
· Present tailored solutions that address client needs and align with Electro Automation’s capabilities.
Client Relationship Management
· Build and maintain strong, long-lasting client relationships to ensure high levels of customer satisfaction and retention.
· Act as the primary point of contact for clients in relation to maintenance services.
Service Promotion & Upselling
· Promote the full range of Electro Automation’s maintenance packages and value-added services.
· Identify and capitalise on upselling or cross-selling opportunities within existing accounts.
Sales Process Management
· Prepare and deliver professional sales presentations, proposals, and tender responses.
· Conduct site surveys where necessary in collaboration with technical staff.
· Lead negotiations and close maintenance contracts in line with company pricing strategies and margin targets.
Market Intelligence
· Conduct market analysis to stay abreast of trends, competitor activities, and potential customer needs.
· Provide feedback to management on product development and customer insights.
CRM & Reporting
· Maintain accurate and up-to-date records of sales activities, leads, proposals, and customer interactions in Maximizer CRM.
· Generate regular reports on sales pipeline, forecasts, and achieved targets.
Internal Collaboration
· Work closely with service delivery, operations, and finance teams to ensure smooth onboarding and ongoing support for clients.
· Liaise with technical teams to ensure maintenance offerings are clearly communicated and aligned with operational capabilities.
Key Performance Indicators (KPIs):
· Achievement of monthly and annual sales targets for maintenance contracts
· Client retention and renewal rates
· Number of new contracts signed
· Upsell/cross-sell conversion rates
· CRM data accuracy and completeness
· Customer satisfaction scores
Required Qualifications & Experience:
· Proven experience in a B2B sales role, preferably within technical services, engineering, automation, or facilities management.
· Demonstrated success in developing new business and managing client accounts.
· Strong understanding of maintenance contracts and service delivery models.
· Experience with CRM systems (preferably Maximizer) for pipeline and customer management.
Skills & Competencies:
· Excellent interpersonal and communication skills (written and verbal)
· Strong negotiation, presentation, and closing abilities
· Commercial awareness with the ability to understand client needs and tailor solutions
· Highly organized with good time management and planning skills
· Self-motivated and results-oriented
· Team player with the ability to work across departments
Remuneration & Benefits:
· Competitive base salary + commission/bonus scheme
· Laptop, mobile phone,
· Pension scheme
· EAP
· Company Events
· Ongoing professional development and training
Job Types: Full-time, Permanent
Pay: €35,000.00-€38,000.00 per year
Benefits:
- Bike to work scheme
- Company events
- Company pension
- Employee assistance program
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Internal Sales: 2 years (preferred)
- Maintenance Sales: 2 years (preferred)
Work authorisation:
- Ireland (required)
Work Location: In person
Reference ID: MSC
