GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time
KNOW THE ROLE
We are looking for a Brand Ambassador to join our Lingerie team on a 37.5 hour basis. (Fitting experience is preferred but not essential). Responsibilities include:
Create a memorable in store experience through delivering extraordinary service to our customers
Meeting and exceeding our customer’s needs through product knowledge and building rapport
Building customer loyalty through attentive services and showcasing our loyalty program
Attending team briefings daily to understand targets and promotions
Being passionate and enthusiastic about products and services available
Promote the sustainable edit across your department
Being aware of product lines in other departments and introducing related product to the customer
Being knowledgeable of additional services on offer throughout the store including events and promotions
Maintaining the highest level of merchandising standards
Replenishing stock ensuring that all items/products are out on the shopfloor
Learn, understand and comply with all company policy and procedures
KNOW WHAT WE ARE LOOKING FOR
Retail experience
Strong customer service skills
Worked in a fast pace environment
Effective communication
Target driven
Self-motivation
A people person
Passion for our brands and our products
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
