Medical Administrator

Medical Administrator

Centric Health would like to invite you to submit your CV for the role of Medical Administrator & Receptionist at (Donaghmede Medical) Donaghmede Shopping Centre, Grange Road, Dublin 13. The successful candidate will provide essential administrative and reception support to both staff and patients. As the first point of contact, you'll play a key role in delivering excellent patient care while ensuring smooth daily operations.

We're looking for someone with a passion for healthcare, strong interpersonal skills, and the ability to thrive in a dynamic, growing company. If you're a proactive team player who enjoys making a difference, this role is perfect for you.

Benefits of working with Centric Health:

• Pension: The company will match a 5% employee contribution on a monthly basis.
• Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges.
• Sick Leave: Upon completion of your probation, the Company will pay basic salary totalling a maximum of 2 weeks of your contracted hours.
• GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
• Indemnity: Indemnity is covered under the Company’s policy.
• Birthday Day Off
• Maternity Leave
• Paternity Leave
• Flexible Working

Specific Job Details:

• Contract: Perm Part-Time
• Hours: 22.5 hours per week
• Working Pattern: Wednesday, Thursday & Friday (08.30-17.00)
• Location: Donaghmede Shopping Centre, Grange Road, Dublin 13

The successful candidate will be responsible for, but not limited to the following:

• Answering all in-coming calls and re-directing as appropriate
• Managing patient appointments
• Meeting & greeting all patients to the Practice
• Cash handling and issuing of receipts
• Maintaining GMS records
• Preparing prescriptions
• Scanning and filing
• Any other duties assigned by the Practice Manager or GP

Requirements:

• 1-2 years administration/reception/customer service experience required
• Experience working in a fast-paced environment is essential
• Excellent interpersonal, communication and telephone skills
• Strong Multi-Tasking Skills
• Computer literate in Word/Excel/E-mail
• Willingness to be a team player and an ability to work on own initiative
• Excellent organisational skills
• Flexible attitude to changing work practices

Key Skills:

Patient Focus

• The ability to remain calm, professional, and polite in dealing with our patients and colleagues

Personal Integrity

• Be professional in your approach to your work
• Be honest and reliable
• Be trustworthy and respectful

Team Work

• Build and maintain good relationships with all colleagues
• Be willing to take on jobs to balance the team workload
• Aim to communicate well with people at all levels

Managing Change

• Welcome and embrace change, with a positive attitude

Develop yourself and others

• Be motivated to learn and develop
• Support, encourage and motivate others
• Coach, guide and give constructive feedback to others

Key Experience:

• Excellent written and spoken English is a requirement for this role

Centric Health is an equal opportunity employer committed to diverse and inclusive workforce