OpsTech Network Engineering is looking for an experienced Network Engineering Manager to deliver world class, and fully automated network solutions for Amazon Fulfillment Technologies and Robotics. As we expand at a tremendous rate across all of our services it is our responsibility to continually improve our level of network service. In this role you will look for innovative ways to automate, innovate and operate Fulfillment network architecture. We are seeking an experienced Network Engineering Manager to lead a team of highly skilled Network engineers to automate next generation network products to manage our global network. You will be responsible for networks products and their status which you will report to senior Amazon leadership. You will be responsible for leading a team of 8-10 highly skilled Network Engineers with a focus on their development and career growth. At Amazon, we ask our managers to be strong leaders who are technical and can dive deep and get involved in resolving complex issues. If you are ready for you next challenge and to grow your career we would love to hear from you. Responsibilities: Operational Excellence You will drive operational excellence in everything we do. This includes defining operationally safe processes, automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed. Technical Leadership You will have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes and processes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings. Network Measurement You will drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of defects, network capacity and cycle times with the objective to always improve. Performance Management/Team Health You will own all facets of performance and career development for your team. Regular one-on-one meetings with all team members are expected. You will be expected to provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, world-class organization. Recruiting and Hiring You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training and onboarding takes place for all new hires.
- A B.S. in Computer Science or equivalent experience in a large-scale enterprise environment
- Experience in Network Engineering
- High degree of organization and be very detail-oriented
- Ability to contribute to and support long-term visions and direction regarding Networking at Amazon
- Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success
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