Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience in data, analytics and management reporting to Citi’s New Activity Risk Management (NARM) within the Enterprise Risk Management (ERM) business.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team / Role Overview:
NARM is a part of the ERM organization responsible for the design and implementation of firm-wide frameworks and practices that are integral and fundamental to Risk Management within Citi. Within NARM, the New Activity Approval Process provides robust diligence, review, and approvals for new or modified products, services, and capabilities, ensuring appropriate ongoing controls. It’s a team of approximately 100 individuals based all around the world aligned to various sub-teams and disciplines, with the majority of the team being New Activity Risk Managers who are responsible for the robust risk management of each new activity proposal.
In early 2024, a Performance team was stood up within NARM to focus on optimizing end to end approval times for new activities. It’s a team of 4 individuals all currently based in London. The team brings operational discipline to NARM and in doing so, acts as a necessary behavioural and practical supplementation to the broader NARM team; supporting New Activity Risk Managers through dynamic and organized portfolio management, problem solving, and generation of insights - continuously striving for velocity and efficiency across the pipeline.
The successful individual will report into the Global Head of Performance for NARM, your primary focus will be as a Global Performance Analyst covering all Businesses across the enterprise. As an overview, at any given point there is a pipeline of roughly 200 in-progress proposals in various stages of the new activity approval process. With this context in mind there are two key focus areas for your role; (1) Production of reporting and analytics relating to the new activity proposal pipeline, and (2) Supporting our Global Performance Managers with the work they do to unblock/ accelerate in-flight proposals towards their target approval dates.
What you’ll do:
- Production and enhancement of existing daily, weekly and monthly etc performance reporting material e.g. How many proposals are in each stage of the pipeline? How are approval durations trending? Which reviewers are taking the longest time to approve?
- Generation of ad-hoc reporting and analysis e.g. performing deep dives on individual reviewer functions or specific business areas.
- Looking at areas of New Activity Risk Management that we currently aren’t generating insights on and working with relevant stakeholders to deliver them.
- Working alongside our Change Delivery team to automate the production of our analytics where possible.
- Active hygiene monitoring of our new activity pipeline e.g. monitoring ageing to ensure proposals are being addressed in a timely manner.
- Providing project management support to specific new activity proposals requiring ‘white glove treatment’ from the Performance team.
- Learning from our Global Performance Managers with a view to covering their key responsibilities their absence.
What we'll need from you:
Primarily, this role requires an individual with a strong desire to learn and develop. Given this role is to be based in Belfast or Dublin with the rest of the team based in London, it’s also imperative that you are a self-starter, strong communicator, and a team player.
- Relevant experience working in a fast-paced industry such as Financial Services required.
- Strong proficiency in Excel (e.g. use of xlookups, pivot tables etc) in order to extract and interpret data from our underpinning technology platform.
- Experience and proficiency in Tableau is highly desirable as the majority of our analytics will be delivered through that software.
- Comfort utilising PowerPoint to present insights to groups including Senior Management in NARM.
- Project management experience.
- Confident and clear communicator.
- Strong teamwork and independent problem-solving skills.
- Proactive mentality and desire to take ownership.
- Resilient under pressure with strong work ethic.
- High integrity and ability to manage confidential data.
What we can offer you:
The position offers unique visibility across what we are doing across the enterprise, and the opportunity to learn about all the different businesses within Citi. You will be able to develop technical skills and generate an understanding across the diverse risk stripes our reviews are subject to. This is an opportunity to put your own footprint on a team, through utilizing your expertise and experience to improve New Activity Risk Management at Citi. We welcome new ideas and ways of working.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-TM3
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Job Family Group:
Risk Management------------------------------------------------------
Job Family:
New Activity Risk------------------------------------------------------
Time Type:
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Most Relevant Skills
Analytical Thinking, Business Acumen, Credible Challenge, Governance, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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