The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
We are currently looking to hire a Night Porter to join our existing Front Office team.
Main Responsibilities include:
- To assist with efficient check in / out of guests
- To run hotel night audits as required
- To ensure start / end of shift reports are completed
- To ensure that a lobby presence is maintained at all times
- To assist guests with any requests they might have
- To ensure building is fully secure
- To carry out fire walks in accordance with night operation and guest safety in mind
- To control the switchboard
- To ensure that all night porter duties are carried out efficiently
- Carry out wake up calls when required
- Organise taxi's / drive hotel vehicle for transporting guests
- To carry out any other reasonable tasks as requested by management
Requirements:
- Must have previous experience within the hotel environment
- Must be fluent in both written and spoken English
- Must be flexible regarding working hours & Eligible to work night shifts
- Full clean driving license is required
- Strong IT skills
The Heritage 'Core Values'
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
- Think about the guest
- Be Respectful
- Work as one
- Be the Best
- Own it and deliver it
Why work for The Heritage, part of FBD Hotels:
- Discounted rates in other FBD properties
- Health Club membership
- Learning and development opportunities.
- Employee Assistance Programme.
- Strong team focus and team atmosphere.
- Meals and uniform are provided.
- Free parking onsite
If you believe that you have the experience that we have outlined above, please send your CV for consideration for this role
