Operations Support Specialist – Web & Hosting
Location: 3D Main Street, Ongar Village, Dublin 15, D15 TW35, Ireland (On-site)
Company: Lambourn Digital
Contact: [email protected]
About Lambourn Digital:
Lambourn Digital is a leading digital marketing and web development agency based in Dublin 15. Since 2018, we’ve helped over 100 active clients each month across Ireland grow their businesses online. We offer a comprehensive range of services including SEO, Google Ads, Social Media Advertising, LinkedIn Outreach, Graphic Design, Website Development, Content Writing, and Hosting & Website Security. Our team prides itself on a sales-focused, analytical approach and a commitment to delivering measurable results.
Role Overview:
We are seeking a reliable, technically skilled Operations Support Specialist to join our growing team in Dublin. This hands-on role is ideal for someone who enjoys variety, problem-solving, and working collaboratively with both technical and non-technical colleagues. You’ll be responsible for supporting the Head of Operations in ensuring the smooth running, security, and ongoing improvement of our clients’ websites and digital assets.
Must-have qualifications
- You must have at least 3 years experience in Web Design.
- You must have a high proficiency in English.
- You must be legally authorized to work in Ireland.
- You must not require a sponsorship for employment in Ireland.
- You must be able to commute to office in Dublin 15.
- You must understand that this is more a Technical and IT role than Digital Marketing / Sales.
Key Responsibilities:
- Perform regular website updates, maintenance, and content changes across client sites (primarily WordPress, but may include other CMS platforms)
- Troubleshoot and resolve backend technical issues, escalating complex problems as needed
- Monitor, assess, and implement website security measures to protect client sites from threats
- Manage domain registrations, renewals, and DNS settings
- Oversee website hosting environments, ensuring uptime, performance, and quick resolution of hosting-related issues
- Provide first-line support for website and hosting queries from clients and internal teams
- Document processes, maintain accurate records, and contribute to operational best practices
- Support the Head of Operations with ad hoc tasks and ongoing projects
- Liaise with account managers to ensure client requests are actioned promptly and professionally
- Stay up to date with industry trends, security threats, and emerging technologies relevant to web operations
Requirements:
- Previous experience in a website operations, technical support, or web administrator role
- Good working knowledge of website content management systems (especially WordPress)
- Familiarity with web hosting platforms, domain management, and basic website security protocols
- Ability to diagnose and resolve technical issues independently
- Strong communication skills, with the ability to explain technical concepts to non-technical colleagues and clients
- Detail-oriented, organised, and able to manage multiple tasks simultaneously
- Proactive, with a willingness to learn and adapt in a fast-paced environment
- Experience with cPanel, Plesk, or similar hosting control panels is a plus
- Knowledge of HTML/CSS and basic scripting is advantageous but not essential
What We Offer:
- Competitive salary, dependent on experience
- Opportunity to work with a dynamic, friendly, and experienced team
- Exposure to a wide variety of clients and industries
- Ongoing training and professional development
- Modern office in Ongar Village, Dublin 15, with easy access to public transport
- The chance to make a real impact in a growing digital agency
If you’re passionate about web technology, enjoy helping others, and want to be part of a collaborative team, we’d love to hear from you!
Please send your CV and a brief cover letter to [email protected]
Due to the large number of candidates, it is not recommended that you call our office seeking an update on your application.
Job Type: Full-time
Pay: €27,000.00-€63,587.21 per year
Additional pay:
- Performance bonus
Benefits:
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Web design: 3 years (required)
Work authorisation:
- Ireland (required)
Willingness to travel:
- 100% (required)
Work Location: In person
Application deadline: 29/07/2025
Reference ID: LDIG-WEB
Expected start date: 11/08/2025
