Company Background:
T.E. Laboratories (TelLab) is an Irish company that blends science and innovation to create practical solutions for everyday industries. Testing water and oil to ensure businesses and domestic customers stay safe and efficient, while also manufacturing tailor-made chemicals for a range of clients from Hospitals to Schools to Pharmaceutical Organisations. Our team is focused on quality, creativity, and making a real-world impact. Please see www.tellab.ie for further information.
Role:
We are currently looking for a proactive and detail-oriented Scheduler/ Planning Manager to join our dynamic team. This is a permanent, full-time, office-based role offering the opportunity to work within a collaborative, multi-disciplinary environment. Tellab provides an onsite sampling service for customers. An Internal scheduling team compiles a service schedule. The Planning Manager will be responsible for Management of the Service Engineer team and the scheduling team which includes customer communications and sample receipt. As a key member of our Enviro Department, you will play an essential role in supporting smooth and efficient operations.
Shift: Monday to Friday, 08:30am to 5:00pm.
Who you are:
- Proven ability to set ambitious goals and consistently deliver on targets in a results-driven environment.
- Strong organisational skills with the ability to manage multiple tasks, deadlines, and priorities with ease.
- Meticulous attention to detail, ensuring accuracy and consistency in all work.
- Clear and confident communicator, able to engage effectively with clients and colleagues at all levels.
- Fluent in both written and spoken English, with a professional and articulate communication style.
Duties and Responsibilities
Take overall responsibility to ensure all contractual sampling and service requirements are planned on a monthly basis and delivered to plan.
- Manage key customers e.g. Uisce Eireann, ESB and ensure that customer requirements are up to date on scheduling systems.
- Regular client meetings both online and in person.
- Assist the commercial team understand the costs of fulfilling contract obligations.
- Reviewing in real time jobs completed vs jobs outstanding vs resources.
- Ensure that systems for booking site appointments allow contract completion.
- Work with Service Engineer Team Leader to set up standard work across work practices and sites. Also develop systems to ensure that all on-site equipment is available for scheduled jobs.
- Analysis of service engineer journey plans and production of metric reports monthly on efficiency etc.
- Work with laboratory management team to coordinate sample delivery to the laboratory is to a shared plan.
- Develop metrics reports to analyse departmental performance and measure improvement processes.
Experience & Qualifications
- Strong supervisory, administrative and computer literacy.
- Excellent knowledge of excel, planning software and fundamentals of Lean Methodologies.
- 6+ years’ Experience of scheduling a team countrywide.
- Experience of working in a multi-disciplinary team.
- Knowledge of Database reports and use of crystal reports, Sharperlight or other reporting systems are an advantage.
- Experience of project management tools.
Benefits:
- Additional Annual Leave days with continued service.
- Good Attendance Bonus once probation is passed.
- Sick Pay.
- Career Progression & Growth.
- Christmas Voucher.
- Spacious Canteen & Complimentary Tea/Coffee.
- Secure & Free Car Parking.
- EV-Chargers on site with a free daily commute allowance.
- Further Education Support.
Job Type: Full-time
Pay: €30,000.00-€60,000.00 per year
Benefits:
- Bike to work scheme
- Employee assistance program
- On-site parking
- Sick pay
Application question(s):
- Why are you interested in this job?
- What is notice period?
Experience:
- Management: 5 years (preferred)
Work Location: In person
