Responsibilities
Leadership & Team Development:- Guide and inspire a team of engineers, promoting professional growth and fostering a collaborative, innovative culture.
- Set clear objectives and performance expectations, providing regular feedback and coaching.
- Oversee the design, development, and deployment of incident management services and infrastructure.
- Ensure services are highly secure, reliable, performant and scalable across multiple clouds
- Implement best practices and standards to maintain high-quality service and infrastructure delivery and operations.
- Work closely with cross-functional teams to align engineering efforts with business goals and customer needs.
- Drive continuous improvement initiatives to enhance system performance and operational processes.
- Stay abreast of emerging technologies and industry trends to inform strategic planning and innovation.
- Ensure compliance with security and compliance standards throughout the engineering lifecycle.
Qualifications
- Bachelor's or higher degree in Computer Science, or related technical discipline; or equivalent alternative education, skills and/or practical experience
- In-depth development experience with commercial grade software, with much of that experience in mission-critical, large scale, high availability services.
- Experience as an engineering manager, or a technical lead with a passion for coaching and mentoring others.
- Extensive experience in software engineering leadership roles with a strong track record of delivering scalable and reliable services and infrastructure.
- Proven ability to build, mentor, and lead high-performing engineering teams.
- Deep understanding of cloud infrastructures, design patterns and standards
- Excellent problem-solving skills and the ability to make informed, timely decisions in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders.
Other Qualifications
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
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