Overview
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
PURPOSE
Shape and manage the strategy, development, and lifecycle of data and analytics products that solve real-world challenges in the ATI industry, achieving revenue growth, profitability, and customer satisfaction in line with SITA’s strategic plans.
KEY RESPONSIBILITIES
- Define Product Vision & Strategy. Develop and communicate a compelling product vision and roadmap for Data & Analytics solutions that align with SITA’s strategic goals and address critical ATI industry challenges.
- Drive Customer-Centric Innovation. Engage directly with ATI customers and partners to understand pain points, uncover opportunities, and translate real-world problems into product requirements that deliver measurable value.
- End-to-End Product Lifecycle Management. Own the product lifecycle from concept through development, launch, and sunset, ensuring each stage delivers on performance, adoption, and financial objectives.
- Collaborate Cross-Functionally. Work closely with engineering, data science, sales, marketing, and operations teams to deliver timely, scalable, and commercially viable products.
- Market and Competitive Analysis. Monitor industry trends, competitor offerings, and customer feedback to continuously refine product positioning and maintain a competitive edge.
- Define and Track Success Metrics. Establish KPIs to evaluate product performance, customer adoption, and business impact, and use data-driven insights to guide decisions and improvements.
- Build Business Cases and Go-to-Market Plans. Lead the creation of business cases for new opportunities and collaborate with commercial teams to define pricing, packaging, and go-to-market strategies.
- Ensure Compliance and Data Governance. Partner with legal, security, and compliance teams to ensure data-related products meet industry standards, regulations, and customer expectations.
- Champion a Data-Driven Culture. Advocate for the strategic use of data internally and externally, helping customers extract actionable insights and business value from data products.
Qualifications
EXPERIENCE
- Minimum 5 years of experience as a Product Manager, preferably with a focus on data or analytics products
- Proven ability to operate in a matrixed organization, effectively collaborating with cross-functional teams including engineering, data science, sales, marketing, and operations.
- Demonstrated success in driving product strategy, development, and go-to-market execution across multiple stakeholders and functions.
KNOWLEDGE & SKILLS
- Solid understanding of data products, APIs, and analytics concepts (dashboards, KPIs, data models, etc.).
- Familiarity with data architectures, pipelines, cloud platforms, and data governance/privacy (e.g., GDPR).
- Knowledge of the ATI industry and common data use cases in airport and airline operations is a plus.
- Experience managing the full product lifecycle, from ideation to delivery, in agile environments.
- Skilled in translating customer needs into clear product requirements and API/data solutions.
PROFESSION COMPETENCIES
- Agile Development
- Business Analytics
- Commercial Acumen
- Communicating Complex Concepts
- Competitive Environment
- Customer/Market Focus
- Knowledge of Product Line
- Market Research
- Marketing Strategy and Positioning
- Partnering for Clients' Success
- Planning: Tactical Strategic
- Product Development Life Cycle
- Relationship Management
QUALIFICATIONS
Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business Administration, Data Science, or similar).
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
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