- Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams
- Experience of effectively communicating new concepts and ideas to a broad range of partners and stakeholders, on a regular basis
- Analyze complex workflows and provide recommendations for process, policy, and system improvements to develop or improve scalable solutions, drive quality, accuracy and automation opportunities
- Manage and improve day-to-day operations against quality and efficiency targets
- Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations
- Help create scalable policies and processes to solve complex business problems and ensure the safety of the community
- Use critical thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
- Track and analyze key operational metrics and ensure Key Performance Indicators/service goals are met
- 6 years of experience working in an Operations, Technology, Project Management or equivalent team
- Experience using data tools such as SQL, SAS, and data visualization (e.g. Tableau)
- Track record of Data Analysis and Root Cause Analysis skills
- Proven understanding of operational health, metrics and KPI management
- Experience leading process and policy improvement projects across an evolving and cross-functional landscape
- Experience working in, communicating with, and leading global cross-functional project teams
- Bachelor's degree
- Knowledge of other programming languages, e.g. Python, R and SQL
- Experience in working with potentially graphic and objectionable content
- Avid user of our platform and products
Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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