Quality and Safety Administrator

Nua Healthcare Services (Nua) is one of Ireland’s leading Private Social & Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.

We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with Service Users on a daily basis. Candidates will contribute to enriching the lives of our Service Users.

We are seeking applications for the role of a Quality and Safety Administrator. The role will involve completing administrational duties in Nua’s Quality and Safety department on a full time basis and would typically suit candidates with a keen interest in administration, attention to detail and organisation skills.

This will include the following on a day-to-day basis:

• Live our Mission, Vision and Values.
• Maintain, update, and archive QA-related documentation (e.g. policies, procedures, audits) in line with internal and regulatory standards.
• Assist in preparing for internal and external audits by organising required documents and tracking corrective actions.
• Support on audits to verify compliance with legislation, regulation, standards and company policies and procedures.
• Accurately input quality and compliance data; generate reports for the QA team and senior management as needed.
• Support the tracking and monitoring of compliance with HIQA standards and Nua policies across services.
• Provide day-to-day admin support to the Quality Assurance team including scheduling meetings, minute-taking, and filing.
• Liaise with service managers and departments to gather QA documentation or follow up on outstanding actions.
• Ensure files are organised accordingly, neat and tidy.
• Ensure team meeting minutes of last team meeting are typed up & on SharePoint
• Develop and maintain an excellent knowledge of all business activities
• Develop and maintain excellent knowledge of accepted professional standards such as HIQA standards, HSE, HSA and all relevant legislation regarding our business
• Maintain strict confidentiality in relation to staff and service users documentation

Skills:

• Excellent overall demeanour. § Excellent organisational skills / self-motivated / self-starter.

• Excellent verbal, written communication, and IT skills.

• Integrity and ability to deal with confidential information.

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.

• Ability to work to deadlines and under pressure.

• Reliable, flexible and openness to change.

• Self-Motivated/Self-Starter.

Knowledge:

• Knowledge of standards and legislation relevant to the area highly desirable

• Experience working in a similar environment, preferably a quality and safety setting.

• Genuine enthusiasm for quality and safety in health/social care.

Experience:

• 1 Years' previous experience in an administrative role

Benefits

• Company Pension

• Continuous Professional Development

• Fantastic development & career opportunities

• Life Assurance/Death-in-Service

• Paid Maternity/Paternity Leave

• Education Assistance

• Employee Assistance Programme (EAP)

• Working hours over a 7-day roster involving shift work

• Bike to work Scheme.

• Refer/Retain a friend bonus.

• Discounts with Retailers - Nationwide

  
  

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