Receptionist

Responsibilities

• Warmly greeting visitors and residents, guiding them to their desired destinations with a helpful and welcoming attitude.
• Answering and directing phone calls with professionalism and courtesy, ensuring excellent customer service.
• Taking bookings and organise viewings for potential residents.
• Responding to emails in a professional manner.
• Record all enquiries on EpicCare System.
• Managing important administrative tasks, updating policies and procedures, data entry, filing, and other ad hoc duties.
• Support the administrator with day to day duties.
• Update the Fire evacuation list and list of residents.
• Book taxis and assistants for Resident’s hospital visits.
• Maintaining a clean and organised reception area, creating a positive first impression for all who enter.

Requirements:

• Excellent communication and interpersonal skills.
• A friendly and professional demeanor, reflecting our commitment to providing exceptional customer service.
• Strong attention to detail and the ability to multitask, enabling you to handle various responsibilities efficiently.
• Proficient computer skills, including proficiency in Microsoft Office.
• The ability to work independently and as part of a team.

This is a full time position, weekend work will be expected. The hours are 70 hours per fortnight, working from 10am - 8pm three days in week one and four days in week two.

Only applicants that have been shortlisted for interview will be contacted.

Job Type: Full-time

Ability to commute/relocate:

• Co. Wicklow: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 20/09/2025
Reference ID: Reception