About Us:
The Clermont is an upscale dining destination known for excellent food, premium beverages, and outstanding customer service. We are seeking a motivated and experienced Restaurant Supervisor to join our dynamic team.
Role Overview:
As Restaurant Supervisor, you will support the Restaurant Manager in the smooth running of front-of-house operations. You will lead shifts, motivate the team, and ensure high service standards are maintained at all times.
Key Responsibilities:
- Supervise daily restaurant operations, ensuring a seamless guest experience.
- Lead, train, and support front-of-house staff.
- Manage the restaurant’s booking system and respond to guest enquiries and reservations both online and over the phone.
- Maintain excellent communication with the kitchen and bar teams.
- Manage floor plans, reservations, and table turns effectively.
- Uphold company standards in service, cleanliness, and presentation.
- Handle guest queries and resolve complaints professionally.
- Assist with stock control, cash handling, and end-of-day reporting.
Requirements:
- Previous supervisory or senior front-of-house experience in a restaurant/hospitality environment.
- Strong leadership and people skills.
- Excellent communication and problem-solving abilities.
- A passion for delivering premium service.
- Ability to remain calm and organised in a fast-paced environment.
- Must be able to work weekends and demonstrate flexibility midweek.
What We Offer:
- Competitive rate of pay and gratuities.
- Staff discounts and meal benefits.
- Opportunities for training and career progression within the company.
- A positive, professional, and supportive team environment.
Job Type: Full-time
Benefits:
- Company events
- Food allowance
- On-site parking
- Sick pay
Ability to commute/relocate:
- Dundalk, CO. Louth: reliably commute or plan to relocate before starting work (required)
Experience:
- hospitality: 2 years (required)
Work Location: In person
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