Client Service Support
The primary purpose of this role is to provide a superior level of support to the Client Service Teams in order to assist the business in the achievement of its Objectives. The company Objectives are expressed in terms of Client, Financials, People and Operational Excellence.
In our Corporate Risk and Broking Retail line of business, we provide appropriate and innovative Insurance Programs for our Clients. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how.
The Role
- Assist business in achieving the best client service in an efficient and friendly manner and assisting to ensure that all client deadlines are met
- Document management of inbound and outbound documents
- Assist broking teams with renewal invites, reminders, debiting and file management
- Assist in company audit processes.
- Develop system expertise and technical knowledge with a view to progressing toward a client engagement role
- Ensure compliance with all regulatory requirements and company procedures
- Participate in project work
- Provide assistance to all colleagues including new joiners and build relationship with colleagues in other teams both on and off shore
The Requirements
- Previous experience working for an insurer or broker is desirable but not essential
- APA qualified with a view to progressing to achievement of CIP
- Hard working, proactive and flexible
- Capable of solving problems
- Good interpersonal, organisational, analytical and communication skills
- Highly accurate with good attention to detail in completion of all tasks
- Strong Team player
The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Equal Opportunity Employer
WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.
