Sales Administration Executive

Company Description

Radius Vehicle Solutions is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding ourselves on our customer-focused approach and attention to detail. We take the time to understand our customer’s needs before we propose any of our fleet solutions, continually refining our offering so it consistently delivers to our customer’s expectations.

Our people are crucial to the success of our business. They help us develop new and innovative products across a growing range of businesses, from fleet telematics insurance to electric vehicle charging and vehicle hiring solutions. We like to nurture our team and give them a wide range of opportunities to grow within the business, helping them become experts in their chosen area and leaders for the future.

Reporting to the Head of Operations, the Sales Administration Executive is a valued member of the team. With a variety of tasks, the Sales Administration Executive is primarily responsible for all ROI vehicle quoting, vehicle recommendations, arranging of vehicle fit outs, assigning appropriate funding, accurate deal preparation - through to the end process of all vehicle deliveries. The role involves working alongside both sales and finance team, providing high quality and administrative support, working collaboratively across all aspects of sales administration, including our office in Northern Ireland (NI). There is a key focus on product knowledge, quoting accuracy, er custom service excellence and pro-active process management based on our customer’s requirements.  

You will work closely with our ROI fleet customers, their drivers, our preferred suppliers and our internal functions, in providing industry expertise for choice of vehicles, ordering vehicles through to vehicle delivery.

Job Description

• Preparation and guidance for delivery of our ROI new vehicle quoting, supporting the Sales team on all new business opportunities.
• Responsible for efficient management of all ROI new vehicle orders and vehicle deliveries for both contract hire and rental stock.
• Placing vehicle orders for ROI directly with our preferred supplier network.
• Support preparation for funding proposals and gather all information required to support all applications.
• Responsible for arranging all vehicle fit outs in time for delivery, as agreed by the sales and customer at time of order.
• Communicate effectively with customers, their drivers and /or our sales team, regarding all customer requirements, vehicle renewals, grade lists, procedures and policies.
• Carry out daily reviews of all outstanding orders in the order bank, continually executing next steps based on all vehicle ETA’s.
• Provide our NI office with sufficient paperwork and invoicing to support all new vehicle deal implementations for both contract hire and rental fleet.
• Preparation of minutes for weekly meetings between NI and ROI office
• Maximise customer retention and growth by providing expert advice on vehicle choice grade list accuracy.
• Management of all incoming customer queries, providing responses within agreed SLA’s
• Ensure exceptional customer service delivery
• Track, review and analyse all feedback to develop strategies and process improvements.
• Any other duties that may be provided by management from time to time.

Qualifications

• Good organisation and ability to multitask.
• A good team player & can-do attitude.
• Strong attention to detail and consistent accuracy.
• Good knowledge of Microsoft Office Products.
• An ability to demonstrate initiative in problem solving

Additional Information

• 22 Days annual leave
• Excellent training and coaching
• Opportunities for ongoing development and progression
• Life assurance
• Competitive base salary  

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.