At Tile Merchant, Coolock we are looking to add a sales admin to our team. We are a tile, surface and bathroom company with three showrooms and a thriving e-commerce website.
The successful candidate will be responsible for managing various administrative tasks related to stock control, order processing, and inventory management.
This role requires strong communication skills to collaborate with the sales team and other branches, ensuring the smooth and accurate flow of warehouse operations.
While experience with SAP is appreciated, it is not mandatory as training will be provided.
We are looking for a qualified Sales Administrator to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.
Job responsibilities include:
- Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities
- Respond to customer inquiries promptly and professionally via email, phone, or in person
- Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments
- Processing orders via email or phone
- Checking data accuracy in orders and invoices
- Contacting clients to obtain missing information or answer queries
- Maintain and update sales and customer records
- Communicate important feedback from customers internally
- Develop monthly sales reports
- Build and maintain strong relationships with customers by providing exceptional customer service
Job Requirements and Skills
- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent written and verbal communication skills (English is mandatory)
- Ability to adapt to changing priorities and work in a fast-paced environment.
Salary: Based on Experience
Working Hours: 40 hours per week, with shifts rostered over 7 days
Job Type: Full-time
Job Type: Full-time
Pay: From €30,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Ballymount, Dublin 24, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Microsoft Excel: 1 year (preferred)
- Sales administration: 1 year (preferred)
Language:
- English (preferred)
Work Location: In person
Application deadline: 15/06/2025
