Sales and Marketing Coordinator

Job Title: Sales & Marketing Coordinator

Reports to: Director of Sales & Marketing at The Killarney Park and The Ross

Job Summary

The Sales & Marketing Coordinator plays a key role in supporting the efforts of both the sales and marketing departments, ensuring alignment between strategies and execution. This dynamic role involves coordinating marketing campaigns, supporting sales initiatives, conducting market analysis and reporting, and managing customer relationships. Your ability to manage multiple responsibilities and adapt to evolving priorities is essential to success in this position.

Key Areas of Responsibility

• Marketing Campaign Coordination
• Sales Support
• Market Analysis & Reporting
• Customer Relationship Management (CRM)

The Ideal Candidate

The ideal candidate is self-motivated, enthusiastic, and highly organised, with excellent attention to detail and strong communication skills. They should be capable of prioritising tasks effectively and working collaboratively across departments.

Duties & Responsibilities

1. Marketing Campaign Coordination

• Develop promotional materials including brochures, flyers, and local print adverts
• Organise events, trade shows, and product launches
• Assist in coordinating media and press visits

2. Sales Support

• Manage larger private dining requests and prepare function sheets for the operations team
• Coordinate smaller internal and external meetings and events, working closely with the operational team
• Respond to phone and email inquiries in a professional and pleasant manner
• Serve as the main point of contact for clients
• Record, transcribe, and distribute meeting minutes
• Communicate with clients regarding leads, hotel requirements, and travel
• Monitor, screen, respond to, and distribute incoming communications
• Coordinate arrangements with vendors related to sales activities
• Ensure all documents produced by the Sales Department are accurate and timely
• Assist in lead generation and qualification
• Prepare sales presentations, proposals, and support materials
• Maintain CRM systems to ensure accurate data tracking and insights
• Provide general administrative support to the sales team
• Promote brand image both internally and externally
• Other duties as assigned by the Director of Sales & Marketing or management team

3. Market Analysis and Reporting

• Conduct market research and competitor analysis
• Track and analyse sales and marketing performance metrics
• Prepare reports on customer behavior and market trends

4. Customer Relationship Management

• Respond to customer inquiries, feedback, and concerns promptly and professionally
• Maintain accurate and up-to-date customer databases and mailing lists

Required Skills & Attributes

• Strong written and verbal communication in English
• Excellent organisational and time management abilities
• Creativity and problem-solving skills
• Team-oriented with strong interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Flexible and adaptable in a fast-paced environment
• Customer-centric mindset

Desirable Technical Skills

• CRM software (e.g., Salesforce, HubSpot)
• Content management systems (CMS)
• Basic graphic design knowledge

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person

Reference ID: Sales and Marketing Coordinator