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Senior Customer Service Advisor

Johnson & Perrott Motor Group
€27,000 - €31,569 a year
Cork
Full time
2 days ago

Senior Customer Service Advisor

Location: Douglas, Cork
Type: Full Time, Permanent

About Us:
Johnson & Perrott Motor Group is one of Ireland’s leading motor groups, dedicated to keeping Ireland moving.

Role Overview:
We’re looking for a Senior Customer Service Advisor to join our Service Team. The Senior Customer Service Advisor will play a key role in helping leading the Aftersales Team in Douglas.

Key Responsibilities

Team Leadership: Support and guide the service team to achieve operational and customer service goals.

Customer Journey Management: Ensure a seamless experience for customers, including scheduling, updates, and post-service follow-up.

Cross-Department Collaboration: Coordinate with reception, sales, warranty, and parts teams to ensure smooth operations.

Daily Service Advisor Tasks:

What We’re Looking For:

Benefits:

Ready to Apply?

Job Type: Full-time

Benefits:

Licence/Certification:

Work authorisation:

Work Location: In person

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