This technical and creative role is responsible for developing and creating various forms of visual communication with application to product information and instructional design.
Technical Expertise & Key Responsibilities
Conceptualize, analyze, and develop graphical solutions for a range of medical devices. Solutions impact instructional media, device features, user interfaces, carton artwork and beyond.
Responsible for research and solutions that address technical communication/instructional issues in the healthcare sector including OUS markets
Develop best practices for visual communications that ensure order, consistency, clarity, conciseness in style and appearance of deliverables.
Stay abreast of technologies and trends, applying them when applicable to solve problems and enhance our business
Utilize enterprise PLM system
Multi-task and execute flawlessly and consistently in a fast-paced environment with competing demands
Strategic Project & Department Leadership
Effectively plan and track projects and workload in a multi-project environment while effectively communicating timelines with project teams.
Generate cost/time/cost-avoidance estimates to facilitate project efficiency.
Initiate, support and/or lead continuous improvement endeavors
Collaboration & Influence
Work closely with functional area team and adjacent departments (Engineering, Regulatory Affairs, Packaging Engineering, Product Safety, Clinical Sciences, Industrial Design, etc.) to influence instructional content and ensure it is conveyed properly. This includes involvement in usability testing.
Ability to communicate and collaborate globally including awareness of cultural differences and a sense of inclusiveness.
Education and Training
Bachelor’s Degree in Graphic Art or relevant field of study.
AAS degree with demonstrated progressive relevant design experience preferably in healthcare, medical device, or other highly regulated industry.
2 or more years design experience
Qualifications and Experience
Excellent visual communication skills with experience in use of visual and graphic techniques
Must be able to analyze the user experience through observation and understanding of audience needs
Proficiency in design, multimedia software/applications including but not limited to Adobe Digital Publishing Suite, InDesign, Photoshop, Illustrator
Demonstrated project management and internal consulting skills, with ability to influence without authority
Demonstrated graphical technical illustration ability for conveying instructional information
Strong written and verbal communication skills
Experience with project and time management skills
Professional and positive approach, solution-oriented, self-starter
Demonstrated ability to prioritize and work within schedules
Passion for quality design and innovation
Demonstrated relationship building skills and customer service orientation
Demonstrated ability to adapt and guide others through rapidly changing situations
Demonstrated ability to understand product functionality
Ability to read engineering prints and interpret CAD models
Application of medical device labeling standards and requirements
Physical and Mental Requirements
Sedentary work performed in typical office environments
Generally, involves sitting most of the time and interfacing with a computer
Must be able to view printed and on-screen information to verify accuracy
Must be able to communicate through multiple means and technologies
Must be able to enter data accurately and efficiently
Must be able to use common office equipment
Must have problem solving skills and the ability an ability to respond and adapt to change is desired
Must be able to work quickly and efficiently on documents and tasks while maintaining high quality in work
Must be able to collect information while interviewing SMEs
Must be able to plan, organize, and implement multiple concurrent tasks
Must be able to understand and apply new and/or advanced technologies applicable to functional area
Must be able to analyze and resolve visual design, graphical interpretations, and desktop publishing issues using independent judgement
Ability to follow processes prescribed by the business
Travel Percentage: 10%
