Senior Individual Giving Executive
About us:
At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community. We’re looking for skilled friendly and adaptable people to join our team. This standard is achieved by organisations that have best practice Human Resource Systems in place, particularly in the area of staff training and development, communication, and staff involvement in the decision-making processes in the organisation.
About the job:
This is an exciting opportunity for a skilled, enthusiastic and passionate professional looking to develop a career in fundraising with Dublin Simon Community’s.
As the Senior Individual Giving Executive, you’ll work closely with the Individual Giving Manager on various projects and direct marketing campaigns, coordinating internal teams and external agencies to meet KPIs and targets and to increase income for the organisation. As well as our induction program, you’ll be provided with additional training throughout the year, ensuring you have the support and training needed to succeed in this role.
Responsibilities:
- Working closely with the Individual Giving Manager, internal teams and external agencies to meet KPIs and targets and to increase income for the organisation.
- Responsible for end-to-end project management for Direct Marketing communications and appeals; coordinating all aspects of the project from brief creation to data segmentation, to content development, to print & post management.
- Liaising with stakeholders internally and externally to ensure campaigns are delivered on time and to agreed specification.
- Responsible for conducting regular report and post campaign analyse on campaigns with a view to continuously improving response rates, average gifts and return on investment.
- Researching and developing new innovative ways to maximise revenue via various channels – direct mail, electronic direct mail, telemarketing, social media, etc.
- Leading in the development of donor journeys (donor acquisition, donor retention, reaped gift, etc.) by a continued implementation of an individual giving communication programme to nurture and deepen relationships.
- Championing the use of the CRM database, ensuring high-quality data entry and tailored data segmentation for campaigns and reporting.
- Supporting on processing, recording, and acknowledging all donations; online payments, direct debits, standing orders, and bank lodgements.
- Supporting on daily office duties; filing, petty cash, shredding, franking post, etc.
- Collaborating across fundraising, supporting other teams with their objectives.
- Supporting the Individual Giving Manager in creating a positive and empowering team culture.
- Working out of office hours to assist with the successful delivery of fundraising events, etc.
Essential for the role:
- Minimum 3+ years of experience in fundraising, marketing, communications, or project coordination.
- Excellent planning and organisational skills with proven ability to manage multiple projects, prioritise time and resources and thrive in a fast-paced, dynamic working environment.
- Experience with the inputting of data, quality control, and extraction of data on Salesforce or a similar CRM.
- Experience with creation and management of EDM campaigns and audiences on Mailchimp, Campaign Monitor or similar.
- Ability to work varied hours, including some evening and weekend commitments.
Note: This Job Description will be reviewed and updated in line with the needs of the work.
Desirable for the role:
- BA/BS degree. Ideally in marketing, PR, sales, events, or business.
- Experience of working in fundraising and/or the non-profit sector
- Experience in database analysis and management, ideally Salesforce or another CRM platform.
- Passion for helping people, with the ability to work in an agile environment with a problem-solving attitude.
- Understanding of homeless issues in Ireland.
Core Competencies:
- Commitment to providing the highest levels of quality service
- Relating with respect and compassion
- Prompting diversity and equality
- Providing quality person-centered service
- Communicating effectively
- Resilience, positive outlook openness to change
- Maintaining a safe and secure environment
- Promoting health and wellbeing
- Promoting person-centered care
- Building working relationships
- Effective professional practice, planning, organising, and problem-solving.
Job Types: Full-time, Permanent
Pay: From €35,000.00 per year
Benefits:
- Bike to work scheme
- On-site parking
- Sick pay
- Work from home
Work authorisation:
- Ireland (required)
Work Location: Hybrid remote in Arbour Hill, Dublin, CO. Dublin
Application deadline: 05/08/2025
