SPAR Rochfortbridge require a full time Store Supervisor to join their amazing team.
OBJECTIVE
To support the Store Manager in ensuring the store operates efficiently and professionally thus ensuring exceptional store performance, high profits and exceptional customer service.
This position requires the role holder to be available to work on a full time flexible basis, 5 days over 7 days per week. The purpose of this role is to support the Store Manager in the effective, efficient and professional operation of the store so as to deliver exception store performance and provide high quality customer experiences.
The ideal candidate will possess many of the following attributes:
Previous supervisory experience
Operational knowledge of retail environment
Excellent interpersonal skills
An understanding of consumer needs
Understanding of employment, health & safety , HACCP, and consumer legislation
Committed to continually improving standards
Self-motivated & ambitious
Computer literate
The main duties of the role includes the following:
SUPERVISORY
Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
To supervise the effective induction and training of employees
Assist the Store Manager in the effective management of retail sales team performance
CUSTOMER CARE
To ensure customers receive high quality and consistent service at all times
To pro-actively take necessary action in store improvements following customer complaints
OPERATIONS
Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
Ensure housekeeping in the store is maintained at an optimum level
Co-ordinate in-store sales and promotions
To ensure the appropriate cash register and cash handling policy is adhered to
STOCK MANAGEMENT
Ordering of stock
To assist the Store Manager in preparations for stock take and supervise where appropriate
To assist the Store Manager in minimising stock loss through wastage, damages and pilferage
Ensure food management and waste systems are adhered to by retail sales team
Check to ensure adequate stock is available for customer’s needs
Ensure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stock
LEGISLATION & SECURITY
To ensure secure opening and closing procedures with the Store Manager
To assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislation
To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly
