Supervisors are responsible for the efficient daily operation of all cinema activities and promoting effective visitor services, whilst supporting Management to ensure the business objectives are achieved.
Responsibilities
- Lead and develop a team by providing supervision, direction, and guidance.
- Assist Management with achieving audience and sales goals.
- Ensure excellent customer service standards are always adhered to.
- Deal effectively with customer concerns. Ability to make decisions and follow up where necessary. Communicate all customer related issues to Management.
- Assist with the implementation and drive promotions within the cinema.
- Implement company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
- Perform daily, opening, and closing operational and administrative duties. Effective stock control. Always looking for new ways to minimize costs & waste.
- Maintain a good knowledge of Products and Services.
- Projection scheduling with or at the direction of the manager using tools/guidance provided for maximize audience numbers.
- Assist with managing the sites social media platforms to company policy.
- Adherence to cash management procedures and reporting
- Complying with licensing and health and safety regulations
- Complete all other reasonable functions and duties as assigned by Management. Professionalism in appearance. Adhering to company code of appearance & uniform standards. Ability to work on your own initiative.
- Take ownership of the successful completion of personal training.
The Person
Serving as an example to the General Staff the Supervisor will lead by example to bring a team together.
Drive for Results
- An eye for detail, maintaining high standards and motivating employees to achieve set targets.
- Not willing to accept poor or average performance.
- Setting the tone. Communicating to all staff a passion and commitment to achieve
Communication
- Providing an open and inviting working environment that encourages engagement. Share appropriate information and knowledge to allow others to succeed.
- Communicating issues to management to help remove obstacles.
- Ability to Communicate in a clear and confident manner.
Managing Team Performance & Development
- Ensuring employees have the required training and skill set to complete their role.
- Being open to new ideas and sharing information.
- Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.
Qualifications & Requirements:
- At least 1 years’ experience in a supervisor role
- Aged 18 years or older.
- Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.
- This is a Part-time in person role.
- Proficient IT skills are also important
Job Types: Part-time, Fixed term
Benefits:
- Employee assistance program
- Employee discount
- Sick pay
- Wellness program
Experience:
- Retail/Hospitability: 1 year (required)
Work authorisation:
- Ireland (required)
Work Location: In person
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