Team Leader-Supermac's/Papa John's

We are seeking an energetic and innovative Supermac's/Papa John's Team Leader for M3 Services, Mulhuddart, Co. Dublin.

M3 Services prides itself on creating an excellent customer experience with its positive team and working environment.

We require a team leader to join our franchise at our site at M3 Services Mulhuddart, Supermac's/Papa John's.

This is a full time role and flexibility to work weekdays + weekends is required.

Key Responsibilities as our Team Leader

• Lead the Supermac's/Papa John's Team and ensuring the department maintains the highest levels of Quality, Service and Cleanliness.
• Training, developing and driving the team to deliver positive customer experience.
• Ensuring food is prepared, presented and served to the highest standard
• Continuously bringing forth new ideas to increase sales and standards of the department.
• Roster shifts and take overall responsibility for the operational running of Supermac's/Papa John's.
• Create a positive working environment within the Supermac's/Papa John Team and motivate and monitor the team so they are fully competent in their roles
• Achieve all KPI's and targets set by the Management. Ensure all HACCP documentation is up to date. Excel through annual health and safety audits.
• To ensure that all complaints are dealt with immediately, promptly and efficiently.

Employee Benefits:

60% Staff Discount

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportunities

Bike to Work Scheme

The successful candidate must possess:

• Customer Focus - awareness that the customer comes first. You must have a passion for delivering excellent levels of service!
• Be able to address and resolve customer concerns.
• Excellent knowledge of HACCP hygiene systems and food safety.
• Personal Drive - you don't need to be told what to do. You know what is required to succeed and you go about doing it.
• Great attention to detail.
• Integrity - honesty is the best policy when it comes to team work, and respect for everyone who you come into contact with, colleagues and customers alike.
• Teamwork - you get on great working in a team. You know when you are required to lead and follow

*** At this time we do not require the assistance of recruitment agencies***