VP, Leadership, Talent & Organisational Development

The Opportunity

ESW is on a solid growth trajectory, and central to this growth is the development of our People. We’re hiring a VP of Leadership, Talent & Organisational Development to shape our leadership strategy and build a centre of excellence for learning. Reporting to the Chief People Officer, this is a high-impact role with direct influence on our leadership and talent agenda.

This is a hybrid role, 2-3 office days per week. 

Responsibilities

Leadership & People Development

• Identify the future leadership capabilities required at ESW and design the overall strategy aligned to ensuring transformational and future-fit leaders.
• Drive the strategic design and delivery of leadership development and behavioural programmes for Executives, Potential Talent, People Leaders, and the broader employee group.
• Design and deliver the Leadership Development strategy and associated plan for implementation.
• Build on strategies and programmes to upskill People Leaders with capabilities, skills, and knowledge to enhance current and future performance, including developing well-rounded, purpose-driven and future-fit leaders at all levels.
• Build relationships and Partner with best-in-class external vendors for the design, delivery, and branding of leadership programmes.
• Manage vendor relationships, negotiations, and budgets for programmes and licenses.
• Design, build and execute strategy and processes for the assessment and development of leadership and people development programmes across ESW.
• Understand key business goals and be able to determine the talent development needs across ESW to support these business goals.
• Design, develop and facilitate strategic workshops to embed the key strategic priorities for the year ahead and align leadership with these priorities.
• Serve as the key resource, expert and thought leader regarding talent development, people development, performance management, inclusion & belonging and culture.

Talent Management

• Develop and implement talent management strategy and solutions, such as talent review, succession planning, executive assessment, coaching and individual development planning, ensuring a strong talent and leadership pipeline.
• Ensure the business is set up for success in the future through talent assessment, review, and succession planning as part of an annual talent review process.
• Continuously improve and design processes and systems that distinguish and develop high-performing individuals supporting HR BP's as they engage in talent conversations and the talent review process.

Performance Management

• Lead the approach to performance management for goal alignment, feedback, and development planning.
• Develop, design, and implement ESW's competency framework embedding across all ESW's people practices from assessing talent at the recruitment stage, designing programmes that align to the competency framework and embedding competencies in development planning and performance discussions.
• Design and implement comprehensive strategies, programmes, and action plans to improve performance; develop change management initiatives to build a high-performance culture.

Culture

• Supporting the alignment of culture and values with business goals to deliver the strategic priorities best.
• Lead, listen & and respond strategically to ensure culture is alive and thriving in all company parts.
• Foster an organisational culture that is consistent with the values of ESW by designing, implementing, and assessing corporate programmes that help embed our culture and values throughout the employee lifecycle.

Requirements

• 15+ years’ experience in Organisation Development, Talent Management, Leadership Development, Learning and Change Management.
• 10+ years' experience managing leading people.
• Passionate about creating an inclusive and diverse environment for an organisation that prioritises diversity, inclusion and belonging and has proven experience aligning diversity, inclusion and belonging initiatives to the overall business strategy, priorities, needs and plans.
• A strong leader that is proactive, innovative, and organised
• Advanced communication skills; excellent verbal, written and presentation skills.
• Strong relationship-building skills; ability to maintain and build relationships with internal and external partners and influence key stakeholders for results.
• Strong project management skills, ability to manage multiple projects and stakeholders in a fast-paced environment.
• Strong interpersonal skills and ability to consult with all levels of management.
• Strong problem-solving and design-thinking skills.
• Knowledge of current talent solutions, techniques, and tools.
• Master's degree or other equivalent experience in Organisation Development, Organisational Behaviours, Industrial/Organisational Psychology, or related HR field.
• Qualified in a range of psychometrics, including Level A & Level B, EQi and personality assessments such as Insights Discovery, Korn Ferry, Hogan, etc.
• Executive coaching qualification is also desirable but optional.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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