To deliver outstanding customer service and quality food products in a clean and safe work environment while following Zambrero’s Policies and Procedures.
Requires full availability so not suitable for a student.
Principal Accountabilities
In addition to adhering to Zambrero’s Policies and Procedures, the Team Member is responsible for:
People
- Following basic procedures in relation to uniforms, grooming and punctuality.
- Understanding the ‘how to’ and ‘why’ behind Zambrero’s policies and procedures.
- Promoting teamwork to achieve maximum efficiency.
- Assisting others when needed while maintaining consideration for proper procedures.
- Following all reasonable instructions given by an authorised person (e.g. supervisor, manager and business owner).
- Acting as a brand ambassador for Zambrero at all times.
Customer Engagement
- Attending to customers’ needs as the primary focus.
- Welcoming every customer with a smile and being genuinely friendly and interested at all times.
- Referring any difficult customer enquiries to the Supervisor or Store Manager.
Sales Building
- Following Zambrero’s standards for raw and finished product quality, service speed, cleanliness and sanitation.
- Delivering friendly, fast and correct service to every valued Zambrero customer.
- Following all restaurant performance standards, including maintaining operational and kitchen areas to exceed cleanliness, comfort and convenience expectations.
- Actively supporting and following directions for the implementation of new procedures and products.
- Supporting the implementation of marketing promotions to maximise sales potential.
- Being aware of the goals and targets of the restaurant in order to best contribute towards achieving them.
Workplace Safety/ Security
- Executing all workplace safety policies and procedures, including knowledge of first aid and robbery procedures.
- Following guidelines and helping to manage, report and record all incidents, hazards and potential hazards.
- Reporting any malfunctioning equipment to the Supervisor or Store Manager.
Food Safety/ Sanitation / Equipment
- Properly following all food safety and sanitation practices and procedures.
Restaurant Systems
- Performing all assigned tasks and procedures efficiently and in a timely manner.
- Assisting in the completion of station preparation and stocking, and making sure that the station area is clean.
- Accepting deliveries and implementing storage procedures.
Job Type: Full-time
Pay: €13.70 per hour
Benefits:
- Employee discount
- Food allowance
- On-site parking
Language:
- English (required)
Work authorisation:
- Ireland (required)
Location:
- Limerick, CO. Limerick (required)
Work Location: In person
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