Company Description
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.
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Job Description
The successful candidate will oversee the firms Operational Risk & Resilience(“ORR”) framework to support delivery of robust operational risk and resilience practices, supporting business continuity, and ensuring our third-party relationships are effectively governed and resilient. You will play a key role in facilitating the delivery of our Risk and Control Self-Assessment (RCSA) programme and enhancing oversight of third-party risk management practices across the organisation.
Risk & Control Self Assessments (RCSA)
- Support delivery and enhancement of the Risk & Control Self Assessment (“RCSA”) Program integrating and co-ordinating with related assessment programmes across the ORR Programme of Work including the Business Impact Assessment (“BIA”) and Location Risk Assessments (“LRA”)
- Support service owners in identifying, assessing, and documenting operational risks and controls.
- Drive continuous improvement and consistency in the RCSA methodology and tools.
- Track and report on RCSA outcomes, including control gaps, risk trends, and remediation progress.
- Provide training and guidance to relevant stakeholders and senior management on the RCSA process.
Third Party Risk Management (TPRM)
- Support delivery and enhancement of the oversight program for 2LOD oversight of Third Party Risk Management (“TPRM”) including ICT providers executing review and challenge of first line and control team outputs
- Review and challenge of the third-party risk register, ensuring risk assessments, ratings and methodologies remain aligned to the ORR framework.
- Develop and report key risk indicators (KRIs) and performance metrics related to third-party risk.
- Support scenario analysis, resilience testing, and incident management involving third-party providers.
- Support the first line in the incident management process where an incident is assigned to a third party ensuring the TPM framework is deployed to support remediation of the control deficiency where needed escalating as needed depending on incident severity and tracking the implementation of appropriate protocols to mitigate the risk of reoccurrence
- Facilitate staff training staff on operational error reporting and operational risk management items with a specific focus on RCSA and TPRM related topics
- Conduct thematic risk reviews or other projects as directed by the Head of Operational Risk & Resilience
Operational Risk & Resilience (ORR)
- Manage the development and enhancement of the Risk department tools and methodologies (incl. eGRC solutions) and standard operating procedures to support the Operational Resilience, Operational Risk Management and Business Continuity programs.
- Prepare regular, ad-hoc or special reporting for the company’s Risk Committee and Group / Board as well as parent company as required
- Assist Internal Audit and Operations with general risk assessment and management
- Study and stay informed on new and emerging international regulations and their application, reporting on the requirements and how they affect the business, and implementing processes to satisfy these requirements
- Monitor staff adherence to compulsory Risk training programs and roll out training as required
- Work with the Executive Director, Operational Risk and Resilience and the Head of Risk to continuously assess and improve the control environment
- Support the ongoing evolution of the ORR programme working by proactively identifying ways to streamline processes and leverage resources including technology and tooling developments effectively and efficiently
This role is a Controlled Function (CF) role under the CBI Fitness & Probity regime.
Qualifications
- At least 6-8 years relevant working experience
- Knowledge and understanding of regulatory requirements for risk management and ORM practices with specific focus on RCSA and TPRM related practices, as well as risk requirements and guidelines
- Advanced ability with the Microsoft Office suite of applications
- Advanced proficiency in Microsoft Excel and experience of onboarding new systems / technology are preferred.
- Strong IT skills with strengths in Microsoft Office products.
- Working knowledge of Fund administration business
- Hands on knowledge of risk assessment techniques planning and testing with strong cross-experience in financial services / fund services
- Comfortable working with complex datasets and familiar with power apps, modern data modelling apps and reporting tools.
- Project management skills and ability to analyse project progress and direct / redirect team efforts
Additional Information
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.